What are the responsibilities and job description for the Recreation Leader II position at City of Rowlett?
Under direct supervision of the Community Centre Supervisor, works the front desk to provide assistance to Community Centre patrons. Assists with special events; performs related duties as assigned. The nature of the work will require day, evening and/or weekend hours as required.Responsible for greeting the public; answers the telephone and provides information; distributes and collects athletic equipment; takes facility reservations and maintains a schedule log. Prepares and maintains attendance reports on a daily, weekly, and monthly basis for classes, meetings, and drop-in facility use on a computerized system. Investigates and resolves citizen complaints concerning classes, instructors, or the facility. Ensures policies and procedures are followed at all times; handles emergencies if they develop. May set up athletic, audio/video equipment and tables/chairs; performs custodial tasks; reports larger maintenance problems. Monitors grounds and facilities to insure proper usage is maintained. Inputs and retrieves computer data; assures adequacy of desk supplies and equipment inventory; collects monies; prepares receipts and cash reports. Registers citizens using RecTrac software ensuring necessary paperwork is completed and filed, entering information into a computer system and accepting payments. Processes transactions using RecTrac Software including POS transactions, selling memberships, reserving facilities, registering patrons for programs and special events. Provides various administrative services by ensuring safety in front lobby, assisting with various marketing tools, maintaining adequate levels of supplies and marketing tools, provides assistance with special facility rentals including the Birthday Party package, maintain program and facility marketing throughout the facility, maintain cleanliness throughout the facility, ensures fitness equipment is operating properly and is maintained, assisting with special events and providing clerical based services. Serves as the Front Desk Manager on Duty for various operating shifts. Performs other duties as assigned. Responsible for regular attendance and arriving to work on time.High School or GED preferred. Six months public contact experience required.
Ability to communicate with general public and city staff. Ability to use a computer. Some knowledge of record keeping and general office procedures. Ability to maintain customer focus in difficult situations.
A valid Texas driver's license is required. Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt.May be required to work nights, weekends or special events as needed by the department.
Ability to communicate with general public and city staff. Ability to use a computer. Some knowledge of record keeping and general office procedures. Ability to maintain customer focus in difficult situations.
A valid Texas driver's license is required. Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt.May be required to work nights, weekends or special events as needed by the department.
Salary : $14 - $21