Program Supervisor I

City of Roswell, Georgia

Job Title: Recreation & Parks Program Supervisor I

Department: Recreation, Parks, Historic and Cultural Affairs
Pay Grade: 509 | FLSA Status: Exempt | Job Code: R814
Website: www.roswellgov.com/jobs

Job Summary

This position plans, coordinates, and supervises assigned programs within recreation, visual arts, performing arts, athletics, or related areas for the Recreation, Parks, Historic and Cultural Affairs Department. Responsibilities include developing community programs, managing resources, supervising staff and volunteers, and maintaining program operations and records.

Essential Duties and Responsibilities

• Plan, develop, and coordinate recreation, arts, fitness, athletic, and special events based on community needs.

• Forecast participation, schedule programs, allocate facilities, and coordinate logistics with vendors, instructors, coaches, referees, and volunteers.

• Oversee program execution, ensuring compliance with safety and operational policies.

• Evaluate program effectiveness and implement improvements as needed.

• Manage facility scheduling and rentals, including setup, staffing, and coordination with external groups.

• Supervise, train, and evaluate part-time and seasonal staff, instructors, and volunteers.

• Develop work schedules for recreation and rental operations.

• Provide administrative and creative support to the Area Coordinator.

• Serve as a mentor, coach, or instructor for participants; may travel with teams or groups as needed.

• Market and promote programs and events; prepare promotional materials and maintain communication with media and community partners.

• Administer budgets, collect fees, process invoices, and maintain financial and operational records.

• Identify and procure equipment, materials, and supplies as needed.

• Maintain program files, reports, and records; prepare correspondence and incident documentation.

• Build and maintain partnerships with city departments, sponsors, businesses, and community organizations.

• Provide customer service to participants and the public, addressing inquiries and resolving issues.

• Oversee the use and maintenance of facilities and equipment; inspect spaces and coordinate repairs.

• Respond to emergencies, assist as needed, and document incidents or injuries.

• Attend workshops and conferences for professional development.

• Operate computers, office systems, and recreational equipment.

• May serve as facility manager for community centers, ensuring safe operation and proper maintenance.

• Perform general clerical and administrative duties as required.

Minimum Qualifications

Education and Experience:

• Bachelor’s degree in Recreation Administration, Athletics, Performing/Visual Arts, Historic Preservation, or a related field.

• At least one year of experience planning and implementing recreation or arts programs.

• Equivalent combinations of education, training, and experience will be considered.

Licenses and Certifications:

• Valid Georgia driver’s license with a satisfactory driving record.

• CPR and Standard First Aid certification may be required.

Knowledge, Skills, and Abilities

• Knowledge of principles and practices in recreation, athletics, arts, and program supervision.

• Understanding of city policies, budgeting, public relations, and program administration.

• Skill in using office and recreation equipment.

• Ability to plan, manage, and evaluate programs and resources.

• Strong organizational, analytical, and communication skills.

• Ability to lead, train, and motivate staff and volunteers.

• Competence in financial management, recordkeeping, and report preparation.

• Ability to exercise sound judgment, problem-solving, and decision-making under varying conditions.

Physical Demands

• Medium work requiring regular walking and standing.

• Occasional lifting or moving of materials up to 50 lbs.

• Requires color, depth, and texture perception and clear oral communication.

Work Environment

• Frequent exposure to outdoor elements, temperature variations, noise, and public interaction.

Equal Employment Opportunity

The City of Roswell provides equal employment opportunities in accordance with federal, state, and local laws. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, or any other protected status.