Community Engagement and Public Information Officer

COMMUNITY ENGAGEMENT
AND PUBLIC INFORMATION OFFICER

$35.5512 - $45.5085/hour

Applications close – 5:00 p.m., Friday, November 20, 2026

Essential competencies of this job are described below. They may be subject to change at any time. The omission of specific statements of duties does not exclude them from the position, if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and may be changed by the employer at any time.

GENERAL POSITION SUMMARY

This is a non‑sworn civilian role that supports the Police Department’s community engagement and public information functions. Manages community engagement resources and programs for the department. Serves as the Public Information Officer (PIO), and Volunteers in Police Service (VIPS) Coordinator. Coordinates community crime prevention and education programs, special events, and department‑sponsored initiatives. Serves as the department liaison for the RAYS program. Responsible for researching, preparing, applying for, and coordinating all department grant requests. May serve as the department’s Emergency Response Coordinator, Recruitment/Marketing Coordinator and Infectious Disease Control Officer.

SUPERVISION RECEIVED

Works under the general supervision of the Operations Commander. May coordinate services with the Police Chief, Criminal Investigations Commander, Patrol Division, and volunteers.

SUPERVISION EXERCISED

Exercises supervision over assigned staff and volunteers.

ESSENTIAL FUNCTIONS

Unless specifically identified as a “Non-Essential Job Function”, the information included in this job description, and any referenced supplemental documents, is considered an “Essential Job Function”. Temporary modifications to provide reasonable accommodations, or transitional work assignments, do not waive any of the essential functions for this position.

The following information is not all-inclusive.

• Develops and implements public information and community relations policies and programs.
• Serves as the department’s spokesperson and primary media liaison.
• Writes, prepares, and disseminates news releases, activity logs, and other public information.
• Responds to public inquiries and provides accurate, timely information to the community.
• Responds to emergency scenes as the on‑scene PIO, working within the Incident Command System to coordinate communication with media, the public, and partner agencies.
• Manages the department’s social media platforms in collaboration with the Police Staff Assistant, including content creation, posting, and monitoring public response.
• Reviews, updates, and maintains content for the department website.
• Supports recruitment-related outreach and marketing activities.
• Manages storage, inventory, and distribution of department marketing and outreach materials.
• Researches, develops, and implements crime prevention, public safety, and community outreach programs.
• Coordinates public presentations, seminars, and speaking engagements.
• Organizes and supervises police participation in major community events.
• Sets up displays, equipment, and materials for community events and presentations.
• Develops partnerships with community organizations, agencies, and City departments.
• Serves as liaison for the RAYS program.
• Conducts administrative studies related to department programs, policies, procedures, and grants.
• Researches and gathers crime data for analysis.
• Serves as a technical resource for departmental information and provides training to City and partner agency staff.
• Completes and maintains required statistics, records, and reports.
• Researches, prepares, submits, and manages department grant applications.
• Monitors grant-related activities and maintains required records and reports.
• Coordinates and supervises VIPS and other volunteer programs.
• Recruits, trains, and schedules volunteers, as assigned.
• Assists with the acquisition, inventory, and maintenance coordination of department equipment, supplies, and vehicles.
• Analyzes, reviews, and evaluates work performance of subordinates.
• Ensures compliance with department rules, regulations, policies, and procedures.
• Delegates responsibilities appropriately and provides guidance and counseling as needed.
• Conducts personnel investigations of personnel under their supervision or as directed by the Police Chief or designee.
• Maintains communication with other shift supervisors and reports daily to the Operations Commander.
• Represents the department on boards, committees, and at public forums as assigned.
• Operates a motor vehicle safely and legally.
• Performs other duties as assigned by the Police Chief or designee.

KNOWLEDGE, SKILLS & ABILITIES

• Considerable knowledge of law enforcement operations and their role in community service.
• Knowledge of principles and practices of public information, media relations, and crisis communication.
• Knowledge of crime prevention strategies, community policing concepts, and public education methods.
• Knowledge of program development, evaluation, and administration.
• Knowledge of inclusive and respectful workplace practices.
• Knowledge of social media communication strategies and public‑facing digital engagement.
• Knowledge of research methods, including data gathering, analysis, and reporting.
• Knowledge of grant writing, grant management, and compliance requirements.
• Knowledge of volunteer program coordination and supervision.
• Skills in preparing clear, accurate, and timely written materials, including news releases and reports.
• Skills in public speaking, presentation delivery, and community engagement.
• Skills using social media platforms and communication tools effectively and responsibly.
• Skills in establishing and maintaining cooperative working relationships.
• Skills in organizing and maintaining schedules, records, and program documentation.
• Skills in managing multiple programs, projects, and deadlines.
• Skills applying problem‑solving strategies to community and organizational issues.
• Ability to communicate effectively in oral, written, and electronic formats.
• Ability to exercise sound judgment under pressure, including during emergencies.
• Ability to interpret and apply State and Federal laws, Municipal Code, and department policies.
• Ability to build and maintain effective working relationships with coworkers, partner agencies, volunteers, and the public.
• Ability to mediate issues using tact, diplomacy, and professionalism.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to learn and use department equipment, including radios, vehicles, and computer systems.
• Ability to demonstrate commitment to maintaining a respectful, inclusive, and safe work environment

WORK STANDARDS

• Demonstrates regular, reliable and punctual attendance.
• Maintain appropriate attire, grooming, and hygiene.
• Conduct oneself with integrity, character, and trustworthiness.
• Must be honest and truthful in all tasks and responsibilities.
• Exhibit self-control and professionalism.
• Speak and act truthfully.
• Detail-oriented and thorough in completing work tasks.
• Accept supervision and constructive feedback.
• Remain calm and effective in high-stress situations.
• Reliable, responsible, and willing to take on responsibilities and challenges.

EDUCATION & EXPERIENCE

Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.

Education: Graduation from high school or possession of the equivalent GED Certificate.

Completion of a related two-year college program with coursework in journalism, public speaking, public education, or a related field preferred.

Experience in crime prevention programs may be substituted for the required coursework.

Experience: Two years’ experience working with the public in a position requiring independent judgment, scheduling, and decision making and minimal supervision.

Preference may be given for experience or education in law enforcement or criminology.

Any satisfactory combination of experience, education, and/or training that provide the required knowledge, skills, and abilities to perform the essential duties of the job may be considered.

SPECIAL REQUIREMENTS & CERTIFICATIONS

Possession of a valid driver's license by date of hire. New employees establishing resident status in the State of Oregon must obtain an Oregon driver's license within 30 days.

Not less than 18 years of age.

Complete and receive certification for Law Enforcement Data Systems (LEDS) and Criminal Justice Information System (CJIS) within six months of the date of hire required.

Must qualify for access to City and criminal justice systems, including no felony convictions.

Preference for bilingual skills.

Successful completion of post-offer physical.

Successful completion of background investigation to the satisfaction of the City.

WORKING CONDITIONS

The City of Roseburg is committed to complying fully with the Americans with Disabilities Act (ADA) and Oregon’s Disability Accommodation and Discrimination laws. We are also committed to ensuring equal opportunity in employment for qualified persons with disabilities. The City of Roseburg will make reasonable efforts to accommodate a qualified applicant or employee with a known disability, to perform the essential functions, unless such accommodation creates an undue hardship on the City of Roseburg’s operations, or a safety risk to employee or coworkers, or removes an essential job function. Employees should request an accommodation as soon as it becomes apparent that a reasonable accommodation may be necessary, to enable the employee to perform the essential duties of a position, or to participate in the employment process. To discuss an accommodation request, please contact John VanWinkle, Human Resource Director.

While performing the duties of this job, work is performed in both office and field environments with exposure to varying weather conditions and noise levels. Requires mobility to work in standard office setting and use standard office equipment. May require bending, hearing voice and telephone conversation, seeing, keyboarding, sitting and standing for extended periods of time. Require traveling from site to site. May regularly involve interaction with difficult or angry members of the public. Required to safely lift and/or carry heavy items that may weigh up to 50 pounds or more. Required to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ability to respond to emergency scenes and operate within the Incident Command System. Occasionally work outside regular business hours, including evenings, weekends, and emergency callouts. May be exposed to hazardous traffic conditions.

The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform as a Community Engagement and Public Information Officer.

WORK SCHEDULE

Regular schedule is a 40‑hour Monday through Friday workweek. May be required to work outside regular schedule for emergency response, community events, and media needs.

BENEFIT SUMMARY

The City of Roseburg provides a comprehensive benefit package to employees including Medical, Vision, Dental, Long-Term Disability, Life Insurance and various voluntary benefits including MASA Medical Transport Solutions and Aflac. The City participates in the State of Oregon Public Employees Retirement System (PERS) and currently pays the entire contribution on behalf of employees. All full-time employees working over 20 hours per week are eligible for medical benefits the first of the month following their date of employment. Links to the complete benefits resource guide can be found at: https://roseburgor.gov/departments/human-resources/employee-benefits.

Insurance Benefits:

• Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy up to a lower deductible plan.
• Life and Accidental Death and Dismemberment Insurance – policy value of $25,000 paid by the City.
• Long-term disability insurance provided by the City.
• Health Reimbursement Account (HRA-VEBA) contributions provided by the City.

Additional Benefits:

• Paid vacation, sick leave, and holidays.
• Employee Assistance Program (EAP)
• The City has a fully equipped fitness center available 24 hours a day.

VETERANS’ PREFERENCE

The City of Roseburg follows Oregon law regarding Veterans’ Preference; you must complete the Veteran’s Preference Form and attach a copy of your DD214 or DD215 (Copy 4), or NGB Form 22. If you are a disabled veteran, you must also include a copy of your Veteran’s Administration benefit summary/award letter with your application.

HOW TO APPLY?

Complete an application form available via one of the following methods.

Electronically: https://roseburgor.gov/departments/human-resources/employment

In-Person: City of Roseburg – Administration, 900 SE Douglas Avenue, Roseburg, OR 97470

Email: jobs@roseburgor.gov

Submit completed application to Human Resources by the closing date listed in the job announcement. Applications must be received or postmarked no later than 5:00 p.m. on the closing date. All required documents should be presented with the application. Resumes are accepted in addition to, not in lieu of, the City of Roseburg application form.

Selection Process: Applications are thoroughly reviewed and screened by the Human Resources Office. Since these are competitive selection processes, applicants whose backgrounds appear to most closely match the needs of the particular vacancy will be considered. Once the screening is complete, Human Resources notifies all candidates of their status. This process can take from one to four weeks after the closing date. Due to the number of applicants and the limited number of job opportunities, not all applicants proceed in the recruitment process.

The City of Roseburg does not discriminate on the basis of disability in the admission to, access to, or operations of its programs, services or activities. The City of Roseburg does not discriminate on the basis of disability in its hiring or employment practices.

Questions: Please direct questions to the City of Roseburg Administration Office at 541-492-6866.

Equal Opportunity Employer

Pay: $35.55 - $45.50 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Wellness program

Work Location: In person

Salary : $36 - $46