What are the responsibilities and job description for the Code Compliance Officer position at City of Rolling Hills Estates?
The Code Compliance Officer, working under the direction of the Director of Community Development/Public Works, performs responsible technical and public contact work ensuring compliance with codes, rules and regulations related to the compliance and enforcement of municipal codes, permits, and licenses; investigates citizen complaints and follows through by issuing citations and/or proceeding with legal prosecution through the court system and contracted attorney; and performs non-sworn traffic control in the field as assigned; performs related work as required.
Any equivalent combination of training, education and experience, which provides the individual with the required knowledge, skills and abilities to perform the job. To include:
Must pass Pre-placement physical exam.PHYSICAL REQUIREMENTS
Moderate; Requires the ability to perform on-site field inspections including exertion of a moderate amount of physical effort to stoop, crouch, climb and lift in performance of assigned duties; Requires the ability to walk long distances, including uneven terrain; Performs work involving lifting, pushing and/or pulling of objects which may weigh up to 50 pounds; May require some driving to different locations; Intermittently twist, bend, squat and kneel; Walk and stand; Hear and talk with the public; Respond to emergency situations related to City-service; Ability to be present at work during normal scheduled hours; Required to work outdoors, regardless of weather conditions; Required to wear City-directed uniform; May be required to work evenings and/or weekends; Ability to handle stressful situations.
The City of Rolling Hills Estates is an Equal Opportunity Employer and will provide reasonable accommodation in accordance with applicable state and federal law and City policy. Please contact Human Resources for more information or to submit a request for reasonable accommodation.
- Reviews and investigates reports of possible violations of municipal codes, permits, and licenses;
- Contacts violators and solicits voluntary compliance;
- Issues administrative citations to violators initiating permit and license revocation proceedings as necessary;
- Keeps a variety of records, maintains logs and references and is familiar with City codes, ordinances and standards;
- Determines which non-compliant conditions pose a threat to the public safety and follows appropriate action to protect safety of the public through such measures as requiring the immediate closure, barricading, and removal of persons from a hazardous condition. Issues immediate directives to cease and desist certain operations or practices as needed;
- Conducts necessary research and establishes complaint files, preparing appropriate documentation and maintenance of records on case status, disposition and related activity and prepares reports as needed;
- Conducts follow-up procedures including preparation of correspondence, site visits, communications with complainants, attorneys and property owners; gathers and summarizes case materials and prepares cases for legal action; appears in Court to present testimony if needed;
- Uses manual and computerized systems to enter, retrieve, update and maintain code compliance data for record keeping purposes and for use in evaluating projected trends. Participates in on-going training and professional certification programs in the area of code compliance;
- Assists the Community Development and Public Works staff in performing routine duties that may include photocopying, assisting at the public counter, answering phones, and other additional tasks as needed;
- Business License enforcement and parking enforcement as needed;
- Oversees and enforces conditions of approval for Special Event applications, Conditional Use Permits and related applications, including Film Permits;
- Prepares staff reports and resolutions and may present applications at Planning Commission or City Council meetings;
- Monitors, directs and controls pedestrian and vehicular traffic at school sites during peak hours;
- Monitors, directs and controls pedestrian and vehicular traffic during emergency situations, special events or other congested traffic situations;
- Assists children at school crossings in the absence of Crossing Guards;
- Performs related work as required.
Any equivalent combination of training, education and experience, which provides the individual with the required knowledge, skills and abilities to perform the job. To include:
- Equivalent to completion of high school;
- At least 1-2 years working in municipal government; experience in municipal code compliance or enforcement desired;
- Some college-level coursework in criminal justice, public or business administration or other related field is preferred
- Must possess a valid California Driver's License with a safe driving records; Automobile insurance coverage for personal vehicle.
- Completion of education courses in Traffic Control must be completed within first three (3) months from date of appointment;
- CPR/First-Aid Certification preferred, must be obtained within one-year from date of appointment;
- P.O.S.T. Certification Course – Penal Code 832 (must be obtained after the completion of six months from date of appointment;
- Possession of, or ability to obtain within one year of appointment, certification as a Code Enforcement Officer issued by the CACEO.
Knowledge of:
- City procedures and application of City zoning, policies, codes, laws, rules and regulations;
- Investigation techniques, including related laws;
- Ability to meet the public and handle public contact with skill and tact;
- Ability to use independent judgment and exercise sound decision making;
- Basic photography techniques;
- Verbal and written communication skills;
- Ability to establish cooperative relationships with staff, the public, elected and appointed officials, contract service providers, other government and non-governmental agencies and business community;
- Traffic control, directing and monitoring techniques;
- Concepts, laws, ordinances and regulations;
- Basic investigation and research techniques;
- Purposes and practices of ordinance enforcement;
- City geography, streets, building locations;
- First Aid techniques.
- Ability to type with accurate spelling and grammar;
- Operate standard office equipment;
- Business letter writing and the standard format for reports and correspondence;
- Applicable codes, regulations, policies, and technical processes and procedures related to the department to which assigned;
- Business arithmetic and basic statistical techniques;
- Basic principles of record keeping and filing procedures; and, Techniques for dealing effectively with a high-level of customer service with the public, vendors, contractors, and City staff, in person and over the telephone.
Ability to:
- Interpret, apply and explain laws, ordinances, rules, regulations and/or policies and procedures;
- Drive safely;
- Learn City streets and locations;
- Maintain accurate records of activities;
- Work outdoors regardless of weather conditions;
- Wear assigned uniform;
- Work weekends and holidays as needed.
- Communicate clearly and concisely, orally and in writing; understand and follow oral and written instructions;
- Use proper English, spelling, grammar and punctuation;
- Perform basic arithmetic computations with accuracy;
- Maintain professionalism, courtesy and composure at all times, including stressful situations, and handle disputes and complaints in a calm manner
- Evaluate situations, identify problems, and exercise sound judgment within established guidelines;
- Establish and maintain a positive and effective working relationship with staff, City officials, civic groups, members of the community and other agencies;
- Work effectively in a team environment; and,
- Serve as emergency services worker in the event of an emergency
Must pass Pre-placement physical exam.
Must clear E-Verify process.
Moderate; Requires the ability to perform on-site field inspections including exertion of a moderate amount of physical effort to stoop, crouch, climb and lift in performance of assigned duties; Requires the ability to walk long distances, including uneven terrain; Performs work involving lifting, pushing and/or pulling of objects which may weigh up to 50 pounds; May require some driving to different locations; Intermittently twist, bend, squat and kneel; Walk and stand; Hear and talk with the public; Respond to emergency situations related to City-service; Ability to be present at work during normal scheduled hours; Required to work outdoors, regardless of weather conditions; Required to wear City-directed uniform; May be required to work evenings and/or weekends; Ability to handle stressful situations.
The City of Rolling Hills Estates is an Equal Opportunity Employer and will provide reasonable accommodation in accordance with applicable state and federal law and City policy. Please contact Human Resources for more information or to submit a request for reasonable accommodation.
Salary : $74,304 - $94,236