Recreation Supervisor (Ice Arena)

GENERAL:

The City of Rock Springs is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees and applicants. The City of Rock Springs bases all employment decisions on business needs, job requirements, and individual qualifications, regardless of race, color, religion, sex, national origin, age, disability, or any other status protected by law or regulation. We encourage applications from people of all backgrounds.
The employee will support the City of Rock Springs mission “To provide all individuals, through the combined efforts of city government and the people it serves, an effective, efficient, and productive form of government, while promoting an enhanced quality of life, open communications, and economic growth”.   
The employee will demonstrate the ability to manage time, maintain a safe and clean environment, practice confidentiality, treat all persons with respect and professional courtesy, accept change, accept and provide constructive feedback, and work as a team player.  The employee must also demonstrate the competencies for their position, and adhere to the policies and procedures of their department and the City of Rock Springs. 
 

JOB SUMMARY
Under direction, assist in scheduling and orchestrating activities/tournaments held at the arena. Foster harmonious relationships with all staff and all user groups. Assist in coordinating and monitoring contractual facility use and user groups; as well as operate the Zamboni and maintain ice surface; maintain arena and ice grooming equipment, including the Zamboni and refrigeration equipment.  Position requires evening, weekend, and holiday work based on program needs. Overtime may be required and will be compensated in accordance with City policy and applicable law.
 

SUPERVISION EXERCISED
Exercises technical and functional supervision over Seasonal Ice Staff.
 

ESSENTIAL DUTIES
Coordinating, promoting, scheduling, and reviewing activities/tournaments held at the ice arena, including providing reasonable ice rink access for numerous user groups such as youth, adult leagues, as well as teen, preschool, and senior citizen programs, and contract activities/user groups.
Operating POS software.
Teaching ice skating lessons.
Laying a sheet of ice, including proper hockey lines.
Operating the Zamboni and maintaining the ice surface.
Maintaining arena and ice grooming equipment, including the Zamboni and refrigeration equipment.
Performing janitorial duties.
Sharpening skates using a manual skate sharpening machine.
Directing recreation programs and activities; maintaining and recording program revenues and expenditures; developing expenditure plans; maintaining accurate records of programs and participants.
Evaluating community needs and interests.
Recommending new ice arena programs.
Preparing promotional materials, program evaluations, correspondence, and reports.
Monitoring the use of the Ice Arena by user groups.
Assisting and enforcing established rules of facility use and participant conduct.
Assisting in developing and monitoring contractual agreements with service providers. 
Recruiting, hiring, training, and supervising contractual employees.
Recruiting, training, and coordinating community volunteers.
Responding to and resolving inquiries and complaints, including handling public relations and customer service issues.
Serving as a liaison with the community to coordinate programs and committees.
Performing a variety of administrative and clerical duties; operate a variety of modern office machines, including computers, printers, copiers, and calculators.
 

OTHER JOB-RELATED DUTIES
Perform related duties and responsibilities as assigned.
 

JOB-RELATED AND ESSENTIAL QUALIFICATIONS
Knowledge of:
The Zamboni and refrigeration equipment.
Operations, services, and activities taking place in an ice arena.
Principles and practices of planning events, including development, staffing, supervising, budgeting, and marketing activities.
Procedures, methods, and techniques of recreation program development, administration, and promotion.
Modern office practices, methods, and computer equipment.
Principles of supervision and training.
Principles and procedures of record keeping.
Pertinent Federal, State, and local laws, codes, and regulations, including administra­tive and departmental policies and procedures.
First aid methods, practices, and safety precautions.
Principles and practices used in dealing with the public.
Principles and practices of data collection and report preparation.
Techniques used in public relations.
Principles of budget preparation and control.
Basic mathematical principles.
Safe driving principles and practices.
Skills to:
Operate modern office equipment, including computer equipment.
Operate a Zamboni.
Operate a skate sharpener.
Ability to:
Plan, organize, and schedule specialized recreational activities and events.
Perform responsible and difficult recreation program coordination work involving the use of independent judgment and personal initiative.
Handle emergencies and administer first aid when required.
Prepare and maintain accurate and complete records.
Interact effectively and sensitively with individuals and groups from diverse backgrounds.
Prepare and deliver effective oral presentations.
Work independently in the absence of supervision.
Prepare clear and concise reports.
Provide supervision and training to assigned staff.
Interpret and apply the policies, procedures, laws, and regulations about assigned programs and functions.
Respond to requests and inquiries for information regarding recreation and facility use policies and procedures.
Independently compose correspondence and memoranda.
Analyze situations carefully and adopt effective courses of action.
Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
Communicate clearly and concisely, both orally and in writing.
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Follow all safety procedures, use required personal protective equipment, and participate in required safety training.
Adhere to City codes of conduct and ethics policies in all interactions with the public and coworkers.
Comply with City cash handling, financial controls, and data privacy policies when processing transactions and maintaining records.
MINIMUM QUALIFICATIONS:
Any combination of education and experience that provides the required knowledge, skills, and abilities described below.
Experience:
At least one season of experience in ice arena duties, including maintaining a sheet of ice, or equivalent experience providing comparable skills.
Training Preferred:
Certified Ice Technician (CIT): In-depth technical training regarding refrigeration, ice maintenance, and facility operations 
License or Certificate:
Possession of CPR and First Aid Certificates.
Possession of, or ability to obtain, an appropriate, valid driver's license.
May require refrigeration certification and ice maintenance certifications.
Special Requirements:
Essential duties require the following physical skills and work environment:
Ability to sit, stand, walk, run, kneel, crouch, stoop, squat, swim, ice skate, and lift 50 lbs.; exposure to outdoors; ability to travel to different sites and locations; availability for evening games, events, and scheduled during non-working hours.
ADA Advisement
The City will provide reasonable accommodations to qualified individuals with disabilities to perform essential functions.
 

Salary : $27 - $37