What are the responsibilities and job description for the Employee Services Representative position at City of Rochester, MN?
POSITION DESCRIPTION
The City of Rochester now welcomes applications for
RPU, a division of the City of Rochester, MN, is the largest municipal utility in the State of Minnesota. RPU serves over 57,000 electric customers and 42,000 water customers in a 60 square mile service area and has revenues nearing $161 million annually.
Vision- "We Will Set the Standard for Service"
Our vision is based on six core values which are Safety, Integrity, Service, Stewardship, Accountability, and Skill.
www.rpu.org
We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.
It takes us all working together
Nature of Work
The Employee Services Representative is a confidential position providing Human Resources and Payroll services for RPU. This position performs all payroll processing tasks for the department's independent payroll and financial systems, prepares and completes related documentation and reports, ensures accurate and timely completion of confidential employee records and acts as liaison responding to related inquiries from City HR, RPU management and/or employees.
Work involves responsibility for a moderately complex set of tasks which require exercise of individual judgement using knowledge of generally accepted payroll principles and a thorough understanding of the policies and procedures of Rochester Public Utilities and the City organization.
Pay - 2025 wage range is $31.67 per hour to start with advancement to $39.06 per hour.
To have your application considered with the first round of application review, apply before May 12, 2025.
DUTIES AND RESPONSIBILITIES
Process bi-weekly payroll for RPU in accordance with collective bargaining agreements to ensure timely completion of gross pay calculation and financial postings before the file transfer to the City's payroll system.
- Train users in time-keeping system functionalities and provide technical support for system related issues.
- Input, update and maintain accurate employee and position related data records for RPU’s system.
- Review and monitor bi-weekly timekeeping reports of employee work hours, overtime, and various leave options.
- Track injury / restricted time and complete Worker’s Compensation timesheets for processing by the City.
- Calculate and process retro pay, merit increases and other miscellaneous payroll related adjustments.
- Process safety shoe and other protective equipment reimbursements.
- Complete bi-weekly payroll process and ensure accuracy between the timekeeping system and financial postings. Work closely with the finance team to research and resolve any discrepancies.
- Complete bi-weekly reconciliation between the City’s and RPU’s payroll systems. Identify, research and resolve any discrepancies.
- Compile and prepare periodic reporting of data for the financial budget process.
- Monitor collective bargaining or policy changes requiring updates to the timekeeping system. Assist with configuration changes and participate in system testing.
- Act as confidential HR liaison providing administrative support and coordination between City HR and RPU.
- Prepare employee requisitions, personnel action forms and other required documentation for new employee recruitments, merit or performance increases, promotions or reclassifications, and terminations or retirements; update RPU payroll system and submit to City HR.
- Coordinate new employee on-boarding process at RPU; monitor pre-employment requirements; schedule meetings and training sessions for technology, security and safety; prepare and submit documentation to establish employee network profile.
- Maintain RPU performance management tracking, RPU organizational chart and employee related records, statistics and reports.
- Provide administrative support for Labor Management committees. Schedule meetings, prepare agendas and distribute information.
- Provide guidance and respond to inquiries for general information from RPU directors, managers, supervisors and employees regarding benefits, union contracts, organizational policies and procedures within a defined scope, refer to City HR as appropriate.
- Coordinate off-boarding process including access revocation, notifications and retirement activities.
- Maintain apprenticeship documentation and database and assign online coursework. Provide documentation and participate in annual apprentice compliance review with MN Department of Labor and Industry.
- Provide payroll data for the annual audit and respond to related questions or requests for additional information.
- Provide administrative support for the NERC Compliance Program.
- Coordinate, monitor, and track all program related tasks to ensure timely and accurate completion compliant with NERC standards, RPU policies and procedures.
- Ensure Personal Risk Assessments and training are completed prior to granting access and update as appropriate.
- Monitor quarterly completion of cyber security training and auditing of user access roles.
- Set-up, maintain and troubleshoot the Litmos training system to support the annual NERC-CIP training program requirements.
- Consult with NERC-CIP team to address any compliance issues.
- Provide administrative support, compile and maintain information for the safety program.
- Develop and maintain department sites on our internal SharePoint.
- Coordinate various training and staff development sessions.
- Provide facilitation or guidance for specialized software and/or programs.
- Participate in various committees or project teams, as related to assigned work.
- ESSENTIAL FUNCTIONS
MINIMUM QUALIFICATIONS
A Bachelor's degree in human resource management, business, finance, accounting or a closely related field
OR
An Associate's degree in accounting, business, human resources or a closely-related field or an equivalent degree from two-year college or technical school with two (2) years of progressive computerized payroll processing and timekeeping experience
OR
A high school graduate plus six (6) years of progress computerized payroll processing and timekeeping experience in a setting with similar duties of this position description.
OR
An equivalent combination of education and experience to successfully perform the essential duties of the job.
Licenses and/or Certifications
Valid driver's license
Desirable Qualifications
Prior experience interpreting collective bargaining agreements, organizational policies and benefits.
POSITION COMPETENCIES
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
Demonstrates Self-Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.
ADDITIONAL INFORMATION
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: procedures related to payroll processing and associated reporting; payroll software; human resources policies, practices, procedures and terminology; interpreting union contracts and labor agreements; the organizational Core Values, Mission and Vision as a member of the Business Services' team.
Skill in: the proficient use of Microsoft Office applications; performing complex, mathematical calculations; providing excellent customer service; creating and maintaining spreadsheets and databases; achieving a high-level of proficiency and expertise in when working with various routine and specialized software applications; the coordination of multiple projects simultaneously; offering suggested improvements in the processes and procedures used to complete projects.
Ability to: handle confidential information and communicate with a high level of professionalism; effectively manage time to meet deadlines; read, interpret and analyze data; communicate with expertise both orally and in writing; work independently with a high degree of accuracy, adapt quickly to fluid situations; desire to continuously improve processes to increase productivity; multi-task, prioritize work, and work within deadlines and under time constraints; research and resolve questions and problems related to assigned work.
PHYSICAL AND ENVIRONMENTAL CRITERIA
In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:
Continuous demands: sitting, fine dexterity
Frequent demands: standing, walking
Occasional demands: crouching, bending, reaching, carrying, kneeling
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing and touch.
Environmental conditions that may exist in the performance of the essential functions of this job include NONE - not substantially exposed to environmental conditions.
Salary : $161
