What are the responsibilities and job description for the Utility Billing Generalist - Part Time position at City of Rochelle?
This role is responsible for managing utility billing tasks and special projects to ensure billing accuracy and efficiency. Key duties include processing monthly bills, handling account changes, maintaining the billing database, and managing past-due processes. The position also involves issuing service orders, verifying billing amounts, balancing cash drawers, and preparing deposits. Additional responsibilities include responding to inquiries, supporting administrative tasks, and completing special projects. Customer service is provided as needed, primarily focusing on resolving billing issues and assisting with service requests.
This position is part time and eligible for up to 28 hours a week, including Saturday hours.