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Administrative Assistant II

City of Roanoke, Virginia
Virginia, VA Full Time
POSTED ON 11/16/2025 CLOSED ON 1/10/2026

What are the responsibilities and job description for the Administrative Assistant II position at City of Roanoke, Virginia?

The City of Roanoke is seeking an Administrative Assistant to perform a wide variety of progressive administrative work within the Employment Services / Self Sufficiency Unit of the Department of Social Services.  

High school diploma or general education degree (GED) supplemented by courses in keyboarding and shorthand; one to three years of experience and/or training in clerical/administrative work; or equivalent combination of education and experience is required.  Must hold valid Virginia Drivers license and clean driving record.

***NOTE: If you do not hold a State of Virginia Drivers License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.***

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is a non-exempt position.SUMMARY
This position requires a high level of accuracy, discretion and adherence to departmental policies, regulations and program guidelines.  The successful candidate will have strong proficiency with Microsoft Office (Word, Excel, Outlook), excellent organizational, communication and customer service skills and the ability to maintain confidentiality and work with diverse populations.  Work is performed under general supervision.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Regularly compile program data; 

Update and prepare monthly reports, records and logs in compliance with Agency and fiscal guidelines;

Update monthly reports, spreadsheets and tracking logs with accuracy and timeliness; 

Compiles, tracks, and organizes program data from multiple sources for internal and external reporting requirements; 

Checks and reviews a variety of data for accuracy, completeness, and conformance;
 

Issues ongoing supportive services to clients, including gas cards, bus passes, and other approved employment incentives, following established policies and procedures. 


Tracks and reconciles supportive service distribution and maintains accurate records for auditing purposes.
 
Operates various office machines and equipment as required. Provides general clerical support to program staff, including scanning, mailing, and records management.
 
Performs routine supply purchasing tasks as necessary.


Assists with the coordination and delivery of the on-site Job Readiness Training class, including preparing materials, setting up the classroom, tracking attendance, and providing support to participants.


SAFELY transports clients to approved locations for job-readiness purchases such as work clothing, uniforms, and shoes.


Assist staff with mailing correspondence and general clerical duties as needed.


SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to two years of experience and/or training in clerical/administrative work; preferably in social services or workforce development setting; or equivalent combination of education and experience.  Must hold valid Virginia Drivers license and clean driving record.

***NOTE: If you do not hold a State of Virginia Drivers License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.***LANGUAGE SKILLS 
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is a job description and not an individualized position description.  A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in  a classification.

Salary : $32,896

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