Emergency Medical Services Coordinator

Emergency Medical Services Coordinator  Salary $89,724.00 - $132,600.00 Annually Location Riverside, CA Job Type Full-time Job Number 25-9325-02 Department Fire Opening Date 12/04/2025 Closing Date 1/4/2026 11:59 PM Pacific Description Benefits Questions The Position The Join a team dedicated to delivering the highest level of emergency medical care to the Riverside community. The Riverside Fire Department is seeking a dynamic and passionate EMS Coordinator to help lead, educate, and elevate our EMS program. This position offers a flexible 4/10 schedule and the opportunity to shape the skills of our firefighters, ensuring they provide exceptional service when it matters most!! The City of Riverside Fire Department is accepting applications for the position of Emergency Medical Services Coordinator to fill one (1) current vacancy. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. Under general supervision, the Emergency Medical Services Coordinator plans, coordinates, and oversees all aspects of the Fire Department’s Emergency Medical Services (EMS) Program. This position assists in the development, implementation and evaluation of EMS objectives, policies, procedures and training and operating standards; and to do related work as required. Supervision Received and Exercised Receives general supervision from the Fire Battalion Chief. This position does not exercise supervision. Reports To: Fire Battalion Chief Work Performed Duties include but are not limited to the following: Review, monitor and revise continuing education program course content to ensure employees meet state and national requirements; conduct and/or schedule and coordinate training. Investigate complaints and inquiries related to EMS; oversee, recommend and coordinate corrective action. Develop and maintain positive communications and working relationships with other departments, divisions, and outside agencies and organizations; represent the Fire Department on all state and local EMS activities; research, prepare and present various reports and public presentations related to the City's EMS program. Assist in the testing, evaluation and selection of personnel; train all current and new paramedics and emergency medical technicians. Participate in developing ongoing dispatcher training programs and curriculum for the Emergency Medical Dispatch program; facilitate Cardiopulmonary Resuscitation (CPR) training and other mandatory training as required for EMD dispatchers. Evaluate the knowledge and skills of Public Safety Dispatchers in the area of Emergency Medical Dispatch through observation, and by administering written and practical exams to ensure performance standards. Knowledge, Skills & Abilities Knowledge of: Operations, services and activities of an Emergency Medical Services program. Modern and complex principles and practices of public safety and EMS operations. Modern methods used to develop, implement, and monitor an EMS program Pre-hospital care system and emergency health care practices and procedures. Management skills necessary to plan and organize tasks. Concepts and principles of EMS Quality Improvement. Pertinent federal, state, and local laws, codes and regulations. Proper operation of radio, telephone, computer-aided dispatch (CAD), and other types of communications equipment. State and local laws and regulations relating to Emergency Medical Programs and Services. Modern office methods, equipment and procedures. Ability to: Organize, plan, implement and assume management of the EMS program, including scheduling, coordination and conflict resolution. Evaluate provision of paramedic and EMT medical care through direct observation and review of medical reports. Be proactive in anticipating and preparing for changing trends in the provision of health care in general and EMS in particular. Train and evaluate EMS and EMD personnel for compliance with pertinent federal, state and local laws, codes and regulations. Monitor the accuracy and quality of emergency medical service calls. Understand and interpret rules and procedures, provisions of federal, state and local laws and explain them to others. Operate and control radio-telephone, computer terminal, and other office equipment. React quickly, efficiently and calmly in an emergency situation and adopt effective course of action. Establish and maintain effective working relationships with others. Qualifications Recruitment Guidelines: OPTION I License: Possession of a valid license to practice as a Registered Nurse in the State of California. Experience: Two years of experience as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department. OPTION II Certificate: Possession of a certificate as an Emergency Medical Technician (Paramedic), and possession of an Advanced Cardiac Life Support certificate as defined by the American Heart Association. Experience: Four years of experience as an Emergency Medical Technician (Paramedic). Necessary Special Requirements: Possession of EMT Paramedic certification or California Registered Nurse Licensure. Attainment of an Advanced EMD Certification through the National Academies of Emergency Dispatch within the probationary period. Possession of, or ability to obtain prior to appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Advance Cardiac Life Support (ACLS) Instructor, Pediatric Advanced Life Support (PALS) Instructor, Cardio Pulmonary Resuscitation (CPR) Instructor, Heart Saver Instructor, Prehospital Trauma Life Support (PHTLS) Instructor or the ability to obtain within 18 months of employment. Qualified as a Riverside County Emergency Medical Service Agency Continuing Education provider or ability to obtain status during probation. Possession of Designated Infectious Control Officer Certification or the ability to obtain during probation. Selection Process IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Employer City of Riverside Address 3900 Main Street Riverside, California, 92522 Phone 951-826-5808 Website http://www.riversideca.gov

Salary : $89,724 - $132,600