PROJECT MANAGER - HOUSING and HUMAN SERVICES

The Position

The City of Riverside is accepting applications for the position of Project Manager to fill one (1) vacancy in the Homeless Outreach Division of the Housing and Human Services Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The Project Manager, under general direction, will develop and implement strategies, policies and programs related to the delivery of homeless programs and services; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of services; to provide professional and technical staff assistance; and to do related work as required.

Work Performed

Typical duties may include, but are not limited to, the following:

• Assist the department Director, General Manager or designee in establishing goals, objectives, priorities, schedules and budgets for individual programs, projects and events.
• Serve as a liaison to local organizations, businesses, developers, real estate brokers, public agencies, property owners, legislative representatives, and the general public to educate, encourage collaboration and promote City programs, projects and activities.
• Make public presentations at City events and other venues to legislative bodies, business organizations, community groups, development associations and other constituents.
• Conduct, evaluate and/or coordinate complex studies, and prepare comprehensive reports and recommendations.
• Establish and maintain electronic database and contract management programs or capital improvement project tracking system(s).
• Coordinate with other departments, utility companies, non-profit organizations and affected parties, and agencies to facilitate timely completion of projects or the review and processing of specific private development projects.
• Facilitate interdepartmental coordination related to the timely completion of projects, programs and activities.

• Direct, coordinate, monitor and evaluate the daily operations of the Housing and Human Services Development Hulen Campus and Access Center; develop policy related to the Riverside Municipal Code.
• Prepare and administer federal, state, and local grant programs including contract management, budget development/monitoring, applications, audits, and meeting grant reporting requirements.
• Develop and issue Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments and develop recommendations for the award of contracts.
• Network and build coalition with local, regional, state and federal social service providers and surrounding city and county collaborative partners.
• Identify and establish standard operating procedures and policies for the operation of the Access Center, community outreach events, and city outreach standards.
• Maintain Survey 123, GoEnforce, 311 service requests, public records requests, and outreach data including daily operations, reporting, and timely response to requests.
• Develop and present department presentations to community groups, city commissions, committees, and city council.
• Participate in the development of the Housing and Human Services Department work plan; assign work activities, projects and programs; monitor workflow; and review and evaluate work products, methods and procedures.
• Assist in the selection, training, motivation and evaluation personnel; provide or coordinate staff training; conduct performance evaluations; and maintain high standards necessary for the efficient and professional operations of the Housing and Human Services Department.
• Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor administration and support systems; identify opportunities for improvement; and implement recommendations.

Qualifications

Recruitment Guidelines:

• Three (3) years of supervisory experience.
• Experience with City Government, regulations, policies & personnel management.
• Fiscal Management / Understanding of public agency budget principles / Procurement and Purchasing Experience.
• Experience with local social services providers that assist homeless population.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:

• An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at https://naces.org/members/ or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
• An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.