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Family Services Specialist II - Child Protective Services

City of Richmond
VA 23219, VA Full Time
POSTED ON 4/19/2026
AVAILABLE BEFORE 5/3/2026
The City of Richmond Department of Social Services is seeking highly a qualified candidate to fill the position of Family Services Specialist II - Child Protective Service in the Division of Children, Families & Adults.  The incumbent is responsible for ensuring the safety and well-being of children and following up on reports of abuse and neglect of children.
  • Ensuring safety of children in the department's care; 
  • Responding to hotline reports; 
  • Investigating alleged cases of abuse and neglect; 
  • Providing or coordinating interventions and services to families at risk or families; where children have been removed; 
  • Conducting interviews to gather evidence; 
  • Petitioning the court for removals and protective orders; 
  • Preparing documentation and recommendations for court; 
  • Testifying and executing court-orders; 
  • Developing service plans; 
  • Establishing and maintaining individual case records; 
  • Transporting clients to ensure their welfare or facilitate the delivery of appropriate services; 
  • Supervising cases, monitoring progress and compliance with court orders and providing case management for children and families. 
 
**City of Richmond Department of Social Services employees are considered essential personnel may be required to work during inclement weather and times of declared emergencies.**

KNOWLEDGE, SKILLS, AND ABILITIES:
 
Considerable knowledge in principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services;  and State and local policies and procedures, laws, and regulations.

Demonstrated skills in advocating and counseling; administering individual and family assessments and interpreting results; Interviewing; Case management, including reporting and documenting; Oral/written communication; and conducting forensic interviews.

Demonstrated ability in understanding and interpreting policies, procedures, regulations, and laws; thinking critically; manage time effectively; make sound judgments; problem solve; and analyze, assess, and evaluate data.
 

MINIMUM TRAINING AND EXPERIENCE: 

  • Bachelor's degree in a Human Services field OR Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services
  • Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS: 

  • Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.

PREFERRED TRAINING AND EXPERIENCE:
 
  • Two (2) or more years of Social Work experience working with families;
  • Advanced computer, written and oral communication skills;
  • Knowledge of best practices and policies used throughout the reunification and permanency process;
  • Working knowledge of the Commonwealth of Virginia court system;
  • Proficient crisis intervention techniques and case management skills;
  • Effectively develop relationships among a diverse, socio-economic class of clients;
  • Ability to read, write, and speak Spanish fluently.
  • Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
 




Salary : $58,843 - $92,290

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