What are the responsibilities and job description for the Mayor's Fellows Program - 2026 Permits and Inspections - Customer Service Intern position at City of Richmond, Virginia?
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About
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
The City of Richmond Mayor's Fellows Program provides internship opportunities for undergraduate students and graduate students with an interest in a specific field to apply principles and theory learned in the classroom in a professional environment.
The Planning & Development Intern will gain hands-on experience supporting the Elevator Program and related customer service operations within the department. This internship provides exposure to land management processes, development review documentation, and data management systems. The intern will assist staff with administrative tasks, learn how planning and development records are managed, and develop practical skills using industry software and data tools.
Qualifications, Special Certifications and Licenses
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
About
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- T uition Assistance Program
The City of Richmond Mayor's Fellows Program provides internship opportunities for undergraduate students and graduate students with an interest in a specific field to apply principles and theory learned in the classroom in a professional environment.
The Planning & Development Intern will gain hands-on experience supporting the Elevator Program and related customer service operations within the department. This internship provides exposure to land management processes, development review documentation, and data management systems. The intern will assist staff with administrative tasks, learn how planning and development records are managed, and develop practical skills using industry software and data tools.
- The duration of the Mayors Fellow Program is 10 weeks, June 1 - August 7,2026**
- Working with department teams to learn the various elements of the Elevator Program and assist with related customer service duties
- Perform basic clerical tasks such as entering data into the land management software systems (EnerGov), maintaining spreadsheets, filing documents, and organizing records
- Assist with generating, compiling, and distributing reports related to departmental activities and projects
- Gain hands-on experience with the EnerGov system and develop an understanding of its role in permitting, inspections, and operational workflow.
- Utilize spreadsheets and databases to support data tracking, organizations, and analysis for departmental projects
- Learn and assist with the review and organization of planning and development documents such as site plans, permits, inspection records and technical reports
- Support staff with specialist projects and other administrative task as assigned
Qualifications, Special Certifications and Licenses
- Public Administration, Urban Planning, City Planning, Regional Planning
- The student must be currently enrolled in an undergraduate or graduate degree program, be in good academic standing (as defined below), and be registered for courses during the internship period. Summer Interns do not have to be enrolled in summer school but must be enrolled for the upcoming Fall semester.
- After graduating from a degree program, the student no longer qualifies for an internship with this program unless they have been accepted into a graduate program which is scheduled to begin within twelve (12) months of the hire date.
- Students must provide a college transcript and approval from the Academic Advisor or Career Development Counselor prior to the interview date.
- Students must be lawfully authorized to work in the United States and are required to present proof of such eligibility prior to beginning work.
- Undergraduate students must have completed 60 credit hours and have a 2.0 overall grade point average.
- Graduate students must be enrolled at an accredited institution and have a 3.0 overall grade point average.
- No special certification or license is required.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.