Council Liaison

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

This class provides advice and support for an individual Council Member's Office. As assigned, incumbents serve as liaisons to other City departments, the public, outside agencies, consultants, attorney's and professional associations. Incumbents may plan, develop, and coordinate events; assist in legislation research and development; analyze data, conduct projects, gather and evaluate statistical information, and investigate and resolve citizen complaints. As assigned, incumbent may serve as lead workers, assigning work and monitoring work completion.

Supervision Exercised/Received:

• Exercised: This classification typically does not supervise other employees, but may serve as a lead worker.
• Received: This classification typically reports to a Council Member.
• Note: Other reporting relationships may apply.

Duties include but are not limited to

• Responds to requested citizen services by meeting with citizens, researching the issue, coordinating with other City agencies, and providing follow up.
• Assists in the Council Member legislative agenda by performing research, analyzing data, conducting projects gathering and evaluating statistical information, coordinating with City agencies, and tracking progress.
• Attends and organizes various meetings for the Council Member such as Council District meetings and Civic Association meetings; attends meetings as a representative of the Council Member and reports findings to the Council Member; and assists Council Member at Council meetings by monitoring O&R's, developing special recognition programs, and developing Council Member's announcements. Communicates with citizens via various platforms; prepares necessary delivery.
• Assists in day to day office management by tracking discretionary and district spending, preparing newsletters, drafting correspondence, and scheduling meetings.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE (some combination of the following):

• Community service projects including coordination and participation
• Computer programs such as Microsoft Office Suite
• Electronic databases and related software applications such as RVA One, RVA311, social media, e-newsletter sites, and other specialized programs
• General office procedures in administrative management
• Legislative processes
• Long-term planning
• Media communications and media relations
• Organizational management
• Public relations
• Public sector environment
• Structure of local government

• Attending necessary meetings
• Communicating with citizens via multiple platforms
• Communicating with various internal and external departments
• Developing and maintaining effective working relationships
• Entering citizen complaint information into the appropriate database
• Entering data
• Investigating and resolving citizen complaints
• Making sound decisions
• Managing and monitoring various budgets
• Performing legislative research
• Providing advice and assistance to Council Members

• Be adaptable
• Manage time effectively
• Multi-task
• Organize
• Speak publicly in small and large groups

• Bachelor's degree in business or public administration, or field related to assignment
• Two years experience working in public service managing constituent relationships
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.