What are the responsibilities and job description for the Permit Technician position at City of Reynoldsburg?
General Description:
Under the direction of the Lead Permit Technician. Serves as first point of contact for walk-in and phone customers of the Building Department. Answers general questions for processes and services provided by the Building Department.
Essential Functions of Work
- Serves as first point of contact for walk-in and phone costumers of the building department
- Answers general questions for processes and services provided by Building Department to include permit applications for commercial, residential, miscellaneous signs, temporary use, and projects in the City of Reynoldsburg
- Reviews for completeness, records receipts and forwards to appropriate division for review
- Provides fee information and project numbers for fee collections
- Reviews, reads and understands construction plans to ensure all city ordinances are followed: processes all permits after the completion of plan review; may process over the counter permits. Coordinates permit process with outside agencies to ensure all permit requirements are met
- Serves as file manager for electrical plumbing irrigators and mechanical trade licenses, insurance and bonds
- Maintains files for all permit certificates of occupancy, vendor, health inspections and other documents issued or approved the building department
- Performs records research to document project history compliance: prepares records retention & disposal schedules
- Inputs data into city computer software for monthly/yearly report preparation for review
- Performs other administrative tasks: receives, opens, sorts & distributes mail to appropriate people, answers telephone & screens calls
- Remains informed of current developments and procedures pertinent to duties
- Participates in staff development activities and attends staff meetings
- Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions
- Demonstrates regular and predictable attendance
- Performs other related duties as assigned
Minimum Qualifications
Education
- High school diploma or GED or equivalent
- Two (2) years experience or training in administrative work preferably in a building department or any combination of education, training and experience that demonstrates the ability to perform office practices and procedures; or equivalent combination of training and experience.
- Preferred education: Associates degree in public or business administration or related field
Knowledge of:
- Office practices & procedures
- Human relations
- City zoning & planning ordinances
- English & grammar.
Skill in:
- General computer operation (Microsoft office), office equipment (personal computer, fax, copier, scanner)
Ability to:
- Maintain a pleasant, courteous, professional demeanor
- Establish and maintain effective working relationship with the general public, other personnel and city officials
- Communicate effective by telephone, email and in person
- Meet deadlines and multi task under pressure
- Answer routine inquiries from the public, resolve complaints from angry citizens and government officials.
- Interpret variety of instructions in written, oral, picture or schedule form
- Add, subtract, multiply & divide whole numbers
- Comprehend & record figures accurately, copy material accurately & recognize grammatical & spelling errors
- Maintain accurate records, screen mail, prepare meaningful, concise & accurate reports, sort item categories according to established methods
- Gather, collate, & classify information about data, people or things
- Organize, prioritize and carry out office work with minimal supervision
Working Conditions:
- Work is performed in a normal office environment.
CLASS TITLES OF POSITIONS DIRECTLY SUPERVISED:
N/A
Salary : $24 - $28