Payroll Analyst

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

The Payroll Analyst ensures accurate and timely payroll processing while maintaining compliance with applicable laws, policies, and labor agreements. This role collaborates across departments to troubleshoot issues, interpret policies, and deliver consistent, high-quality service to employees and stakeholders. Responsibilities include auditing payroll data, performing complex calculations, maintaining timekeeping systems, and recommending process improvements to enhance efficiency and reduce errors.

Note: This position is a Limited Time Duration position with a scheduled end date on or before December 31^st, 2026 with the intention of converting to regular full time at the beginning of the upcoming budget cycled on January 1, 2027, pending City Council approval.

• Work collaboratively with others to identify and meet customer and organizational needs.
• Ensure programs, processes and procedures are objective and comply with applicable laws, regulations, policies and contracts.
• Ensure accurate and consistent information and/or interpretation of the City’s policies, procedures and contracts.
• Troubleshoot and resolve customer issues as appropriate and collaborate with HR Generalists, Senior Analysts and Program Managers; review, research, interpret and recommend action based on established policies and procedures.  
• Research, evaluate, and identify available resources and strategies to meet customer needs.
• Compile information for various projects within assigned areas.
• Track and report performance measures in assigned work areas.
• As a technical expert, participate in providing feedback, guidance and training to develop/educate others.
• Review, analyze, prepare and maintain various items associated with assigned areas (e.g. timelines, strategies, documents, spreadsheets, memorandums, reports, manuals, guides, forms, fliers, letters, etc.).
• Represent the Human Resources Department on various committees and teams.
• Assist in the development of communication plans for various programs and policies.
• Work with others, across the organization, to determine best alternatives in the coordination and application of programs and law.

Payroll:  Accurate and timely processing of payroll, upload timesheet data into payroll system, verify accuracy of information, perform payment calculations, enter updates to employee records, and perform post payroll reconciliation and vendor funding. Work involves data entry of employee direct deposits, W4s, expense reimbursements, payments, and working out of class.  Daily maintenance of timekeeping system, troubleshoot employee inquiries, and process historical corrections.  Processing payroll involves:

1. Change Management.  Whenever change occurs (for example to a CBA, the Personnel Manual, etc.), keep track of the change and the effect on Payroll processing.   Communicate and/or train staff on the payroll changes as needed.
2. Standard Operating Guidelines.  Update/edit SOPs when changes occur, follow existing and updated SOPs, and create, communicate, and follow new SOPs as needed.
3. Research and Resolution.  Identify and resolve issues that arise and determine how to mitigate those issues from occurring again.  Recommend process changes to create efficiency and reduce chances of errors.
4. Payroll Processing Structure.  Understand current payroll processing structure, recommend areas of improvement and efficiency, provide input to be applied to the HR/Payroll system, and participate in HR/Payroll system upgrades and testing as required.
5. Review and Audit. Consistently review and audit information during the processing to minimize and prevent errors.
6. Calculations.  Conduct complex mathematical calculations using spreadsheet formulas and other calculating methods.

Knowledge, Skills and Abilities

Knowledge of and Skills in:

• Applicable federal, state and local employment laws and regulations
• Application of the Personnel Manual.
• Applicable Collective Bargaining Agreements 
• Analysis techniques and principles
• Data collection techniques
• Quantitative methods related to organizational research
• Analysis and drafting of policies and procedures
• Research and interpretation of contracts, policies, regulations and laws
• Excel spreadsheets at an advanced level
• Effective working relationships with employees, other agencies and the public
• Management and resolution of sensitive personnel matters
• Presentations and public speaking
• Standard office practices, processes, procedures and business etiquette as defined by the organization’s culture 

Abilities to:

• Provide excellent customer service
• Effective use of strong interpersonal skills in a tactful, patient and respectful manner
• Demonstrate commitment to the City’s Values
• Stay current with changes to law and/or legislation within assigned functional areas
• Provide technical expertise
• Use sound judgment to provide solution recommendations
• Work independently under general supervision
• Prioritize work and manage time
• Communicate clearly and persuasively, both verbally and in writing to effectively convey information to diverse stakeholders
• Establish and maintain collaborative and effective working relationships with co-workers, City staff, managers and elected officials
• Present and defend analytical work and recommendations
• Align HR department objectives with City mission and goals
• Use personal computer, related software programs and web-based applications
• Prepare spreadsheets and other analytical tools for modeling, costing, and statistical analysis
• Write reports and work with mathematical concepts such as probability and statistical inference

Education and Experience

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Human Resources, Public Administration, Business,  or related field preferred;
• Three (3) or more years of directly related experience;
• Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.

Other

This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job.

Please review the Human Resources Analyst job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements.

Our employees earn competitive wages and enjoy an exceptional benefits package that includes:

• MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
• PRESCRIPTION DRUG INSURANCE - Included with each medical plan
• DENTAL INSURANCE - For employees and their eligible dependents
• VISION INSURANCE - For employees and their eligible dependents
• OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
• FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
• PAID VACATION & HOLIDAYS – with (13) paid holidays per year
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
• Annual COLA adjustments
• Annual merit increases of up to 5%

To learn about benefits at the City of Redmond, please visit C2MB (ajg.com)

Salary : $93,445 - $126,142