Traffic Secretary

POSITION SUMMARY

The Traffic Secretary performs clerical duties for the Reading Police Department, Patrol Division, Traffic Unit, such as filing, data entry, answering phones and servicing requests for citizens.

JOB RESPONSIBILTIES

•  Provides administrative and clerical support to the Traffic Unit and Patrol Division, including greeting visitors, responding to calls, emails, walk-in requests, and providing information as needed.

• Maintains Traffic Unit records, reports, citations, contact cards, filing systems, and related documentation, ensuring information is accurate and properly maintained.

• Assists with the administration and maintenance of departmental ticketing and parking systems and associated records.

• Coordinates barricade and street closure requests for events, arena activities, emergencies, and other Police Department needs, and communicates information to the appropriate departments.

• Handles administrative processes and recordkeeping related to abandoned vehicles, including maintaining required documentation and departmental records.

• Maintains administrative records and processes related to ATV and dirt bike seizures, including required documentation, inventory information, ownership records, and hearing-related materials.

• Coordinates administrative activities for Extra Duty assignments, including related communications, scheduling, documentation, and billing information.

• Processes purchase orders and maintains related documentation for the Traffic Office.

• Maintains departmental databases, logs, calendars, and electronic and physical filing systems as needed to support Traffic Unit and Patrol Division operations.

• Performs other related administrative and clerical duties as assigned in support of Police Department operations.

MINIMUM QUALIFICATIONS

Educational Requirements

• High School or GED required.

Experience

• Minimum of one-year prior secretarial experience in a professional office setting.

• Minimum of one-year related experience is preferred.

• Bilingual preferred but not required.

• Must be able to type 35 wpm required

• Must be able to pass a background check.

KNOWLEDGE, SKILLS & ABILITIES

• Should possess a good understanding of standard professional office practices and will be expected to work with other entities both inside and outside of City Hall. Candidates must possess a professional job attitude and appropriate skill to deal with the public in sometimes less than favorable conditions.

• Proficiency in Microsoft Office products and other computer applications.

• Must be willing to be trained in JNET, Motorola, EnerGov and any other current police reporting or operating systems.

• Must successfully be able to complete JNET and CLEAN certifications.

• Must be willing to be trained in JNET, Motorola Flex, DigiTICKET, Carfax and Tyler ERP or current police reporting systems.

• Attention to detail in composing, typing and proofing materials.

• Detail and deadline oriented with the ability to establish priorities.

• Excellent verbal and written communications skills.