Park Ambassador

· Guest Engagement: Welcome and interact positively with park guests, especially children and families.

· Safety Enforcement: Uphold safety standards on playground and during park activities: recognize and address potential safety issues promptly; respond to and administer minor first aid.

· Operational Duties: Conduct opening and closing tasks, safety inspections, restock information kiosk items, and help with special tasks.

· Event Support: Assist with crowd control during special events and emergencies; support special events, including setup and equipment inspections.

· Rule Communication: Enforce the park rules and communicate them effectively to guests.

· Maintenance Reporting: Maintain cleanliness of park attractions and play areas; report maintenance needs and guest issues to supervisors.

· Additional Tasks: Assist guests with needs like reuniting lost children; completing incident reports; attend mandatory trainings, and meetings; perform other duties as assigned.

Required:

· Age & Education: At least 18 years old; high school diploma or equivalent.

· Customer Service Skills: Excellent communication and interpersonal skills; ability to interact positively with diverse populations, patience with guests and children especially.

· Physical Ability: Capable of standing and walking for up to 7 hours; able to lift up to 50 lbs frequently and up to 100 lbs occasionally. Ability to bend, stoop, walk up and down stairs, and lightly climb.

· Flexibility: Willingness to work weekends, minor holidays, and non-traditional hours.

· Certifications: Ability to successfully complete CPR training.

· Driver's License: Valid North Carolina Class C driver's license with a satisfactory driving record, or ability to obtain within 60 days of hire.

· Policy Adherence: Ability to follow department policies, procedures, and safety guidelines; conform to uniform and grooming standards.

· Basic Skills: Ability to perform basic math calculations for timecards and inventory; comfortable using cleaning chemicals.

Preferred:

· Previous experience in customer service, recreation, amusement, or education settings.

· Experience directing activities; bilingual abilities.

Physical Requirements:

· Full use of arms and legs, including climbing stairs and operating equipment.

· Ability to balance, stoop, crouch, kneel, reach, push, pull, grasp, and talk.

· Visual acuity of at least 20/30 with or without correction.

· Ability to work outdoors in varying weather conditions, including extreme heat or cold; focus in noisy environments with high guest traffic.