What are the responsibilities and job description for the Laboratory Manager position at City of Raleigh North Carolina?
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About You:
The ideal candidate is an experienced, results-driven leader with strong supervisory, organizational, and analytical skills and a demonstrated ability to manage laboratory and procurement support functions within a public utility environment. The candidate demonstrates effective leadership by developing employees, promoting accountability, fostering collaboration, and empowering staff to deliver exceptional customer service while supporting ISO quality management initiatives.
Above all, the ideal candidate is a strategic thinker and collaborative leader who aligns daily operations with Raleigh Water’s mission and strategic objectives while cultivating a culture of continuous improvement, regulatory excellence, employee development, and customer-focused service.
About Us:Raleigh Water’s Water Treatment Division is responsible for protecting public health and the environment through effective monitoring, and regulatory compliance. The Laboratory plays a critical role in ensuring data quality, permit compliance, and informed operational decision-making. Employees are part of a mission-driven organization committed to stewardship of public resources, innovation, and service to the Raleigh community.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Supervises and evaluates assigned employees by overseeing hiring, work assignments, scheduling, training, and professional development
- Conducts performance appraisals, addresses employee concerns, administers disciplinary actions as appropriate, recommends salary adjustments, and serves as a liaison between employees and management
- Directs and evaluates staff functions and services, identifying opportunities for continuous improvement
- Promotes a customer-focused culture by empowering employees to respond effectively to customer needs and expectations
- Manage financial planning, budget management, and resource allocation to promote operational efficiency and responsible stewardship of public funds
- Responds to internal and external stakeholder inquiries regarding laboratory procurement functions and services
- Reviews and approves monthly reports and supporting documentation to ensure compliance with applicable state and federal regulations and permit requirements
- Participates in International Organization for Standardization (ISO) meetings to promote quality, safety, and operational efficiency
- Develops and updates Water Treatment goals and objectives in alignment with Raleigh Water’s Strategic Plan
- Develops, implements, and maintains quality assurance and quality control plans, document control and recordkeeping systems, standard operating procedures, and health and safety plans
- Performs related work as required
Education and Experience:
Bachelor's Degree in Chemistry, Biology, Microbiology, Environmental Science or related field; 7 to 9 years' experience in professional level laboratory sampling, testing and analysis involving gas chromatography, mass spectroscopy and related advanced analysis techniques;OR
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Licenses and Certifications:
- Wastewater Laboratory Analyst Certification
- Biological Water Pollution Control System Operator
- Industrial Pretreatment, North Carolina Grade A Surface
- Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
Knowledge of:
- Chemical principles, theories, and methodologies
- Applicable federal, state, and local rules and regulations related to the laboratory
- Instrumentation and testing methods, chemistry, microbiology, environmental engineering
- Dimensional analysis as well as inferential statistics
- Budget management and purchasing procedures
- Standard Methods for the Examination of Water and Wastewater by the American Water Works Association
- Analytical methods and related laboratory procedures
- Operation and maintenance of specialized equipment and instrumentation
- Sampling, hold times, and laboratory protocols per regulatory agencies
- Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
- Laboratory Information Management Systems (LIMS), and other pertinent computer programs
- Supervisory principles, practices and techniques
Skill in:
- Leading and motivating professional staff
- Resolving conflicts
- Monitoring and managing a budget
- Communicating both verbally and in writing
- Using technology to manage complex data
- Analytical thinking and data interpretation
Ability to:
- Communicate expectations, motivate employees, goals, provide feedback, and assess performance
- Prepare detailed oral or written summaries of results with the ability to assist with interpretation
- Review internal audits and external audit reports and implement corrections
- Assist department with implementation of new regulatory requirements
- Maintain a safe working environment
- Promote data integrity standards and take leadership within the department
- Configure and operate complex software systems
ADA and Other Requirements:
Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.
Work Environment:
Work is typically performed in an office or similar environment. Employees may occasionally work in an outdoor environment.
Work Exposures:
There is frequent exposure to toxic or caustic chemicals or substances. Employees may occasionally be exposed to fumes or airborne particles.
City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.
Salary : $90,640 - $140,476