Abbotts Creek School Based Programs Coordinator

Do you thrive in a fast-paced environment where every day is different? As the Abbotts Creek School-Based Programs Coordinator, you will oversee before-school, after-school, and track-out programs serving youth ages 5–12. In this role, you’ll lead activity planning, support a team of full-time and part-time staff, and build meaningful relationships with families, schools, and community center teams. This position allows you to design engaging, memorable experiences that help youth grow while ensuring families receive safe, high-quality childcare.

About You: 
You are a high-energy, empathetic leader who enjoys collaborating with both staff and families. You communicate clearly, stay organized even during busy program days, and bring creativity and flexibility to your work. You’re someone who smiles easily, lifts others up, and thrives while working with youth—especially when challenges arise. You model professionalism and perform confidently under pressure while supporting your team.

About Us: 

The City of Raleigh Parks School-Based Programs Division provides high-quality out-of-school-time childcare for youth ages 5–12. Our team includes 13 full-time and more than 75 part-time staff operating 4 Track Out Program sites and 8 Before and After School locations. We are dedicated to youth development, family support, and creating meaningful community connections through safe, enriching, and engaging programs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

In this position, you will play a critical role in developing, implementing, and supervising youth programming that provides high-quality childcare for families and engaging, memorable experiences for youth. You’ll do this by bringing excellence in the following areas:

• Spectacular Supervision and Management: You will supervise a team of full-time and part-time staff who look to you for coaching, training, and inspiration as they directly lead your program each day. You’ll be responsible for onboarding new team members and cultivating an environment that reflects your expectations and values.
• High-Quality Customer Service: Our patrons, stakeholders, co-workers, and participants will all look to you to provide exceptional customer service. This means making people feel seen, heard, and safe while also setting clear, consistent expectations that build trust and confidence.
• Emphasis on Organization: Managing multiple programs each day is no small task and comes with a variety of administrative duties. Your ability to stay organized, even in the face of chaos, will be key to your success.
• Flexibility and Creativity: No two days are ever the same when working with youth. This role requires someone who can stay flexible and adapt quickly. Whether it’s a rainy day during a planned field event or a project that doesn’t go as expected, your ability to pivot and help others embrace change will be essential.

Education and Experience:

Bachelor's Degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation or related field; 1 to 3 years’ experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

• 5 years of experience working with youth
• Camp management experience
• Staff management experience
• Curriculum and program design experience

Knowledge Of:

• Recreation/registration software

• Department policies, procedures, and governmental regulations

• Demographic groups and community development principles

• Office practices and common software applications

Skill In:

• Customer service

• Verbal and written communication

• Project management

• Program marketing and promotion

• Building effective working relationships

Ability To:

• Maintain confidentiality

• Analyze and problem-solve

• Adapt programming to changing environments

ADA and Other Requirements:

Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:
Work is typically performed in an office or similar indoor setting. Employees may occasionally work in an outdoor environment or in a vehicle.

Work Exposures:
Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employe. accommodations for individuals with disabilities are provided upon request. 

Salary : $55,724 - $86,377