Application Engineer

Application Engineer  Salary $80,400.00 - $124,600.00 Annually Location Raleigh, NC Job Type Full-Time Remote Employment Flexible/Hybrid Job Number 2025-01044 Department Enterprise Application and Data Opening Date 12/10/2025 Closing Date 12/31/2025 11:59 PM Eastern Work Hours Monday - Friday; 8:30 am - 5:15 pm Hiring Range $80,400.00 - $102,500.00 Description Benefits Questions Job Description The City of Raleigh’s Information Technology Department is seeking an Enterprise Application Engineer to join our team of professionals supporting critical enterprise applications. This position plays a key role in supporting and enhancing the City’s current Enterprise Resource Planning (ERP) platform (Oracle Peoplesoft) and other enterprise applications, while helping to shape and implement the City’s next-generation ERP solution. The City of Raleigh’s Information Technology Department is seeking an Enterprise Application Engineer to join our team of professionals supporting critical enterprise applications. This position plays a key role in supporting and enhancing the City’s current Enterprise Resource Planning (ERP) platform (Oracle Peoplesoft) and other enterprise applications, while helping to shape and implement the City’s next-generation ERP solution. We are looking for someone who can bridge technology and business—someone who understands how enterprise applications enable organizational goals and can translate business needs into effective, sustainable technology solutions. The ideal candidate will bring experience supporting a modern ERP platform (such as SAP, Workday, Oracle Cloud, etc.), coupled with strong analytical and problem-solving skills, technical acumen, and a collaborative mindset. About You: You are the ideal candidate if you are a strategic thinker who enjoys solving complex problems and improving business processes through technology. You’re comfortable engaging with both technical peers and non-technical stakeholders and can explain technical concepts in plain language. You thrive in a dynamic environment, with experience in supporting existing systems while helping guide the transition to new technologies. You have experience working with enterprise-scale applications, developing reports or queries, troubleshooting technical issues, and managing configurations or upgrades. You understand the importance of data accuracy, system reliability, and user experience, and you take pride in delivering high-quality solutions that make your organization more effective. About Us: The Information Technology Department is at the forefront of the City’s innovation efforts. Recognized for groundbreaking initiatives that enhance civic engagement, the department proudly hold awards that showcase our commitment to serving our community with the most recent including: 2024 Recipient of Smart 20 Award, Smart Cities 2024 Smart Cities of North America Award, IDC Government Insights 2024 Climate Action: Land Use and Equity Award, Raleigh Environmental Awards 2024 Civic Interaction & Public Trust Award, Tyler Technologies, Inc 2024 Enterprise GIS Award, Esri 2024 City Information Technology Enterprise Infrastructure & Operations division awarded the Best of North Carolina Technology Award, North Carolina Digital Government 2025 Bloomberg Philanthropies What Works Cities certification - Silver Level The IT team collaborates with academic institutions and other local governments to spearhead progressive projects that not only improve the quality of life in Raleigh but also pave the way towards a vibrant digital future. IT is dedicated to ensuring smooth operations for City services and safeguarding critical data. City IT constantly seeks innovative and cost-effective solutions that empower City departments to better serve our community. The department is passionate about offering training opportunities on the latest information tools and software, as well as delivering exceptional customer service to meet the technology needs of City employees and service community. Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Leads the configuration, design, and support of enterprise-level applications, including PeopleSoft and the City’s future ERP system Collaborates with business units to analyze processes, define requirements, and deliver scalable technology solutions Serves as a liaison between vendors, and City departments to ensure effective communication and solution delivery Manages projects and tasks related to application upgrades, integrations, and implementations Develops reports and data queries using enterprise reporting tools Troubleshoots complex system issues and implement corrective actions Supports training and knowledge transfer for end users and technical staff Participates in the evaluation and implementation of new enterprise applications and emerging technologies Typical Qualifications Education and Experience: Bachelor's Degree, certifications or experience in Information Systems, Systems Administration, Network Administration, or related field; 3 to 5 years' experience in application configuration, database administration, software solutions, user support, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Preferred Qualifications: Software Development Life Cycle (SDLC) certification Release Management Application specific certifications Information Technology Infrastructure Library (ITIL) certification Agile Information Technology Infrastructure Library (ITIL) SDLC ERP-specific certifications (e.g., SAP, Workday, Oracle Cloud) Additional Information Knowledge, Skills, and Abilities: Strong understanding of ERP platforms, business processes, and solution design Experience with SQL, reporting tools (e.g., Power BI), and developing queries or reports Translate business needs into clear technical requirements Experience developing or supporting application interfaces and integrations within an ERP ecosystem Troubleshooting complex issues and applying analytical, critical thinking Clear, confident communicator with the ability to explain technical concepts in plain language Strong documentation skills and attention to detail Manage multiple priorities and collaborate effectively with technical and non-technical teams ADA and Other Requirements: Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Work Environment: Work is typically performed in an office or similar indoor environment. Working Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. Employer City of Raleigh North Carolina Address 222 W. Hargett St. Raleigh, North Carolina, 27601 Website https://raleighnc.gov

Salary : $80,400 - $124,600