Human Resources Manager

Position Summary

Provides strategic leadership in developing and maintaining an employee oriented, high-performance culture that emphasizes continuous improvement, goal attainment, and organizational growth. Manages, plans, organizes, and administers a robust and comprehensive human resources program to include benefits, compensation and total rewards, talent acquisition, HR systems, learning and development, employee and labor relations, safety, wellness, and risk management. Supervision is received from the City Administrator/Utilities Manager, who reviews work through analysis of work accomplished and through periodic conferences.

Essential Duties and Responsibilities

The following duties and responsibilities are not to be construed as exclusive or all-inclusive. Other duties and responsibilities may be assigned and required.

• Manages the operations of the Human Resources division, including preparation of the annual division budget; Authorizes and monitors expenditures; Plans, coordinates, assigns, and reviews work, supervises division staff and evaluates performance.
• Manages the recruitment and selection process including posting and advertising vacancies, test selection and administration, initial screening of candidates, and oversight of the interview process; Oversees maintenance of vacancy files and applicant tracking and manages the pre-employment screening process and new employee orientation. 
• Manages and oversees labor and employee relations programs; Assists legal counsel and City Administrator with contract negotiations, advises department leads on contract interpretation, administers all union contracts, advises management on employee discipline matters, responds to grievances, works with outside legal counsel on grievance arbitration, advises department heads on other employee matters relating to work performance, and prepares compensation reports/makes recommendations for salary adjustments. 
• Oversees the Workers Compensation program including claims reporting and investigation, claims processing, record keeping, loss control and alternative work assignments for Return to Work and administering the City’s Safety Compliance programs; Oversees the City’s Property and Liability insurance policies and building asset portfolio. 
• Develops and implements personnel policies and trains/advises management on policies and policy interpretation; Ensures compliance with applicable federal and state employment rules and regulations and investigates complaints relative to City policies on discrimination, conflict of interest, harassment, etc.…
• Coordinates and further develops the annual reporting program for department heads and boards, committees, and commissions. 
• Prepares for and chairs the Safety Advisory Group (SAG) meetings under the direction of the City Administrator/Utilities Manager.
• Initiates and administers the CDL drug and alcohol policy in accordance with federal and state requirements.
• Assists the City Administrator/Utilities Manager with succession planning and organizational development.

Required knowledge, skills, and abilities

• Considerable knowledge of common personnel practices, policy, and applicable laws relating to payroll maintenance processing and job offers.
• Thorough applicable knowledge of departmental or City programs and policies.
• Ability to use judgment and to apply selected policies, procedures, and regulations in maintaining and processing personnel transactions.
• Ability to employ internal and external resources to solve problems.
• Ability to organize and prioritize work assignments and to accurately prepare paperwork and enter information into computer systems or programs.
• Ability to practice effective communication techniques, both orally and in writing.
• Ability to understand and carry out complex oral or written instructions.
• Ability to interpret program policies, rules, regulations, and procedures for departmental personnel and the general public. 
• Ability to answer most inquiries and questions independently.
• Ability to maintain a high level of confidentiality and work with sensitive materials. 
• Ability to establish and maintain effective working relationships with City officials, fellow employees, and the general public.

Education and Training

• Must possess a valid driver’s license issued by the State of Wisconsin.
• Must possess a bachelor’s degree from an accredited college or university in human resource management, business, public administration, or related field.
• Five (5) or more years of experience in progressively responsible human resources roles.
• PHR, SPHR, SHRM-CP, SHRM-SCP, and/or PSHRA-CP certification, preferred.
• Previous experience with NEOGOV, CIVIC Systems, or similar HRIS and ATS systems, preferred.