POLICE RECORDS TECHNICIAN

CITY OF PINELLAS PARK, FL Non-Exempt – Grade 15

Police Records Technician

Definition: Under supervision, provides a variety of clerical support functions for an administrative section of the
City. This is a highly technical and confidential position within the Police Department.

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the
following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a
comprehensive listing of all functions and tasks performed by positions in this class.)

Tasks:
Prepares, reviews, and records documents; answers telephones and provides information to internal and
external customers and the general public; maintains files, records, and schedules; receives, reviews, and
distributes incoming mail and reports; enters data into various automated systems; cash money and
receipts for reports. Prepares reports for review upon receipt of a public records request(s). Preparation
of reports includes redacting information that is not public record, copying of requested reports and
disseminating them to the public.

Orders supplies; submits requests on behalf of the supervisor; maintains and updates filing systems;
notarizes official City documents; receives daily documentation, collects information, and enters it into
automated systems; assists higher level staff with clerical and administrative tasks; operates standard office
equipment to complete tasks; assist higher level staff with review, redaction, and release of body camera
footage; organize digital evidence stored within the agency digital evidence storage.

Knowledge, Skills, and Other Characteristics:
Knowledge and skill in the operation of standard office equipment.
Knowledge of UCR, state statutes and public records laws.
Knowledge of proper English, grammar, and spelling.
Knowledge of office operations and protocols.
Knowledge of office filing systems.
Knowledge of applicable City policies and procedures.
Knowledge of City ordering and supply procedures.
Skill in verbal communication in both one-on-one and group situations.
Skill in written communication.
Skill in the operation of computers and applicable software.
Skill in developing and maintaining effective interpersonal relations with employees and outside contacts.
Skill in remaining calm while dealing with angry customers.
Skill in diffusing hostile situations.
Skill in dealing effectively with the public.

Physical Requirements: Work is usually sedentary; requires visual inspection of both electronic and physical
documents to find specific information. Ability to occasionally lift/carry up to 25 pounds and physically file and retrieve
documents and folders from cabinets with drawers at varying levels from below the knees to above the shoulders.
Requires occasional standing for periods of time, extensive use of computers, voice and electronic communications
systems.

Qualifications: Requires a High School Diploma or GED and two (2) years office clerical/customer service
experience. Requires excellent organizational skills, being detail oriented, and experience with office automation,
particularly data entry and the proficient use of current computer applications. Employees are required to pass the
National Incident Management System (NIMS) training courses identified for their position and listed in the most
recent version of the NIMS Training Guide within one (1) year of placement into this position.