Supportive Services Secretary II - Housing Department (Temporary)

About This Position

The City of Phoenix Housing Department's mission is to create, promote and sustain diversified and affordable housing opportunities while encouraging resident stability and economic independence. To fulfill the mission, the City of Phoenix Housing Department owns approximately 3,500 public and affordable housing units and manages more than 5,200 housing choice vouchers, providing homes to 25,000 persons. It also offers to finance for-profit and nonprofit partners to help create additional affordable housing opportunities.

Housing Supportive Services is hiring a Secretary II to provide skilled administrative support including answering phones, greeting visitors, preparing and proofreading documents, managing meeting room calendars, and maintaining filing and tracking systems. This role requires strong communication and organizational skills, proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams), and the ability to work independently with minimal supervision. The position requires availability until 6:00 PM and occasional evening or weekend hours. The Secretary II must also be a flexible team player, willing to assist with other duties as assigned to support the overall success of the program.

This position will be funded through MARCH 2026 with a possibility to be made regular in a future budget cycle. The temporary position will have benefits but will not earn city retirement credits or participate financially into the city's retirement program. If the successful candidate is a current City employee, all benefits will still be applicable, and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered "at-will", and employees may be separated at any time.

IDEAL CANDIDATE

• Ability to work until 6 p.m. and occasionally work evening hours and weekends.
• Ability to multitask in a fast-paced environment.
• Ability to maintain confidentiality.
• Demonstrates excellent written and verbal communication skills.
• Understand the responsibility of objective and detailed record keeping while maintaining confidentiality.
  
  

SALARY

Pay Range: $17.30 - $25.56 per hour.

Hiring Range: $17.30 - $21.02 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  

Internal Only: Please understand that this is pay grade 330. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.
  
  

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page .

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• Two years of secretarial experience,
• Including training in office productivity software and the use of modern office equipment.
• Other combinations of experience and education which meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
• The City job description can be found here .
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience communicating in English and Spanish in a professional setting.
• Experience with frontline reception.
• Experience in scheduling, booking rooms, and maintaining calendars.
• Experience keeping inventory and ordering office supplies
• Proficiency using Microsoft Office functions in Word, Excel, and PowerPoint.
  
  

RECRUITMENT DATES

Recruitment closes December 22, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939 . You may also fill out and submit a Reasonable Accommodation Request Form .
  
  

REFERENCE

Secretary II, JC:00320, ID# 59977, 12/12/25, USM, MR, Benefits:003

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.