Administrative Assistant I - Street Transportation Department

About This Position

The City of Phoenix is the 5th largest city in the United States and is ranked by Forbes magazine as one of the Top 20 best employers in the state. The City's Street Transportation Department's mission is to provide for the safe, efficient, and convenient movement of people and goods within the city and support citywide infrastructure projects to improve the quality of life in Phoenix. The department is comprised of four divisions: Management Services, Programming and Project Delivery, Street Maintenance, and Traffic Services.

The Right-of-Way (ROW) Management Section, within Traffic Services, is responsible for issuing construction permits, coordinating special events, Block Party permits, and Oversize/Overweight permits to authorize the restriction of the City's ROW. The ROW section is seeking a dynamic, organized and effective Administrative Assistant I (AAI) who will be responsible for the oversight and coordination of all administrative processes and the direct supervision of Administrative support staff. In addition, the AAI will provide administrative support to the two Construction Inspection Supervisors within the section.

Responsibilities Will Include And Are Not Limited To

• Special events coordination.
• Utilizing the TRACS Database and applications to submit for review.
• Oversize/Overweight program.
• Block Parties review.
• Violations (NOV), processing and tracking.
• Traffic Barricade Manual (TBM) training coordination.
• Right-of-Way (ROW) budget monitoring and tracking.
• Month-End billing/SAP Time tracking.
• Purchasing, Requisitions, etc.
• Facility management.
• Fleet Issues.
• Communicate internally and externally with customers.
• Process improvements.
  
  

This position provides direct support to internal and external customers and is ineligible for teleworking. The expectation is this role will be based in the office full-time.

IDEAL CANDIDATE

Ability To

• Provide exceptional customer service.
• Take initiative and work independently.
• Work cooperatively with others.
• Be organized and reliable with excellent follow through.
• Manage workload in a balanced, efficient, and effective manner.
• Interact professionally and build effective relationships with city staff at all levels of the organization.
• Apply strong written and oral communication skills, including delivering clear and effective public presentations.
• Multi-task effectively.
  
  

SALARY

Pay Range: $24.93 to $44.77 per hour.

Hiring Range: $24.93 to $40.61 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• One year of paraprofessional experience in governmental research and finance administration or paraprofessional experience aiding an administrative officer in technical and administrative problems and affairs.
• Bachelor's degree in public or business administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Three years of customer service experience.
• Three years of direct experience utilizing the full suite of MS Office products as it relates to administrative work.
• Supervisory experience.
  
  

Experience With/in

• Purchasing, SAP, Billing and Invoicing.
• Coordinating and facilitating professional meetings.
• Maps and data entry.
  
  

RECRUITMENT DATES

Recruitment closes June 9, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• Job interviews may be held by video or audio conference.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.
  
  

REFERENCE

Admin Asst I, JC:06030, ID# 61903, 06/03/2026, USM, CR, Benefits:007

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.