Supervisor, Visitor Services and Events

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Supervisor, Visitor Services and Events(Job Id 1336)

Location: US:KS:Overland Park Category: Parks & Recreation Employment

Type: Employee

Post Date: 10/15/2025

Description
The City of Overland Park has a full-time Supervisor, Visitor Services

and Events position available in the Parks and Recreation Department.

Summary
The Visitor Services &Events Supervisor will serve within the management

team at the Deanna Rose Childrens Farmstead. This position will

supervise events and manage front-of-house operations for the Farmstead,

including guest services, ticketing, memberships, rentals, and birthday

parties. Directly supervises personnel responsible for visitor services

and event operations, including the hiring, retention and training of

staff. The

Supervisor develops, plans, coordinates, promotes, and administers

City-sponsored Farmstead special events, as well as those in partnership

with

the Friends of the Farmstead (FOF).

Responsibilities
Supervises Farmstead entrance to include guest services, ticketing,

memberships, and front of house operations. Recruits and develops

part-time

and full-time employees to ensure effective operations in these areas.

Coordinates with Farmstead personnel to plan, promote and administer

City-sponsored Farmstead special events. Coordinates with Friends of the

Farmstead and Arts and Recreation Foundation of Overland Park (ARFOP) in

regards to sponsorship, fundraising, and member programs.

Represents the City at FOF fundraising committee meetings and events.

In coordination with the ARFOP Communications team and the City of

Overland Park Communications team, plans, develops and coordinates all

marketing plans for events and activities at the Farmstead. Reviews,

updates, designs, and writes information publicizing and marketing

events

and activities on the City\'s website.

Provides direct support to the Friends of the Farmstead by creating and

maintaining budgets, assisting in identifying, writing and submitting

grants, and preparing annual reports for FOF.

Manages group reservations for various events, including birthday

parties, corporate gatherings, and school trips.

Performs other duties as assigned.

The employee must work the days and hours necessary to perform all

assigned responsibilities and tasks. Must be available (especially

during

regular business hours or shifts) to communicate with subordinates,

supervisors, customers, vendors and any other persons or organization

with

which interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of

performance, including, but not limited to, attendance standards and

work deadlines; beginning and ending assignments on time; and scheduled

work breaks, where applicable.

Requirements
EDUCATION &SPECIAL LICENSE(S)/CERTIFICATIONS:

Bachelor\'s degree in Event Management, Parks and Recreation or Public

Administration or an equivalent combination of education and experience.

Possession of appropriate and valid driver\'s license.

Must maintain an insurable driving record.

Experience
Three years\' experience in event management, parks and recreation or

related fields.

Skills
Supervisory experience preferred.

Analytical skills.

Attention to detail.

Basic math skills.

Good organizational and time management skills.

Good oral and written communication skills.

Good listening skills.

Ability to give presentations to adults as well as children.

Ability to design quality brochures, signs and other promotional

materials.

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Effective public relations skills.

Ability to relate to teachers and other organizations.

Mechanical aptitude.

Tact and diplomacy.

Working knowledge of windows-based PC software applications such as

desktop publishing, presentation, spreadsheets and word-processing.

Mental Requirements
Ability to meet deadlines.

Ability to train and guide others.

Ability to carry out assignments through oral and written instructions.

Ability to work independently.

Ability to work in a hectic environment with many interruptions.

Creative design and written communications.

Ability to work on several projects at one time.

Good memory skills.

Ability to learn and comprehend PC software applications.

Alpha and numeric recognition.

Ability to learn new materials and systems.

Ability to prioritize work.

Physical Requirements
Ability to work in extreme environmental conditions.

Exces