Job Posting End Date - Applications will no longer be accepted starting

Job Summary

Salary:

$16 per hour

Part-time schedule of approximately 20 hours per week, Friday through Sunday, with additional hours for some evening hours required for programs and special event coverage, visitor services at the front desk, including welcoming guests, handling admission, tracking demographic data, and communicating about the museum and its programs.

Primary Functions: This role will support all aspects of the visitor services operation, including guest admission and information, providing program assistance throughout the museum, and assisting with special events such as setup and breakdown.

Minimum Qualifications:
A bachelor’s degree and at least one year of experience in visitor or guest service or education (preferably in a museum setting) required.

Preferred Qualifications:

The incumbent must be friendly and accessible, possess excellent customer service skills, work well with a diverse group of colleagues, be flexible in responding to the changing needs of each day, and handle a fast-paced environment while providing a quality visitor education experience. Computer skills are essential. Must be able to learn quickly and adapt to the ticketing and customer relationship software. Parts of the position require some physical labor, such as moving brochure boxes, chairs, tables, etc., and conducting visitor operations outdoors.

Work Environment:
The physical requirements and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job or that may be encountered while performing those functions. The employee is regularly required to communicate professionally in English, both in person and over the telephone, and through email and other electronic means; to move about the work area, between buildings, and across the exterior museum grounds; to handle various types of media and equipment; and to visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 25 pounds unassisted.

Notice:
The preceding job description outlines the general nature and essential duties and responsibilities of work performed by employees in this classification. It may not include a comprehensive inventory of all duties, responsibilities, and qualifications required for this job.

THIS IS A PART_TIME_POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. THIS POSITION INVOLVES WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEEED.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or
• Nine (9) years of direct experience for a doctoral degree.