What are the responsibilities and job description for the Community Crisis Support Specialist (OPD) position at City of Orlando Careers?
Salary Range
$26.63-$33.96
Job Posting End Date - Applications will no longer be accepted starting
04-18-2026
Job Summary
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Performs specialized community support for the Orlando Police Department (OPD). Provides mobile crisis outreach to individuals with mental, behavioral, or substance use disorders. Primary duties include de-escalation and stabilization of those experiencing a mental health or substance crisis or unsheltered living. Work is performed under general supervision and reviewed daily.
Minimum Qualifications
Master’s Degree in Psychology, Sociology, Social Work, Nursing, Counseling, Education, or Criminal Justice and two (2) years of experience in crisis intervention; or an equivalent combination of education, training and experience. Valid Florida Driver's License required. Basic First Aid and Cardiopulmonary Resuscitation (CPR) certifications required within 1 year of hire. Licensed clinician preferred. Must pass police background check which includes polygraph. Must pass CJIS (Criminal Justice Information System) training within the first week of hire. Polygraph required with the exception of current OPD employees .
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
$26.63-$33.96
Job Posting End Date - Applications will no longer be accepted starting
04-18-2026
Job Summary
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Performs specialized community support for the Orlando Police Department (OPD). Provides mobile crisis outreach to individuals with mental, behavioral, or substance use disorders. Primary duties include de-escalation and stabilization of those experiencing a mental health or substance crisis or unsheltered living. Work is performed under general supervision and reviewed daily.
Minimum Qualifications
Master’s Degree in Psychology, Sociology, Social Work, Nursing, Counseling, Education, or Criminal Justice and two (2) years of experience in crisis intervention; or an equivalent combination of education, training and experience. Valid Florida Driver's License required. Basic First Aid and Cardiopulmonary Resuscitation (CPR) certifications required within 1 year of hire. Licensed clinician preferred. Must pass police background check which includes polygraph. Must pass CJIS (Criminal Justice Information System) training within the first week of hire. Polygraph required with the exception of current OPD employees .
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
Salary : $27 - $34