Neighborhood Services Liaison

General Responsibilities Summary

Provide business office clerical assistance for Neighborhood Services Department by performing the following duties.

Essential Functions

The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position.

Reception & Secretarial Duties: Answers inquiries, handles complaints, and routes to proper department when necessary; greets and screens visitors; answers telephone and takes messages; creates reports for the Director and Assistant Director from either known information from source material or rough draft; composes letters, memos, notices, emails, and other documents for signature. Researches and provide assistance to neighborhood organizations in filing for non-profit status.

Purchasing & Payroll Duties: Serves as backup in preparing and submitting requisitions forms and purchase orders; assists in the maintenance of payroll records, time sheets, insurance, pension, and other employee forms.

Newsletter Publishing & Distribution: Assists editor of the NLR Neighborhood Newsletter with articles and proofreading prior to publication. Assists with printing and processing of multiple newsletters for neighborhood organizations; mails various newsletters and meeting announcements.

Assists with Grants/Applications: Serves as backup in providing event and grant applications upon request; verifies information is completed on all applications; distributes event applications to various departments for approval; routes grant requests to appropriate authority for consideration; notifies applicants of their application status.

Updates Websites: Updates the NLR Neighborhood Services Facebook page on a regular basis; assists various neighborhood organizations with administration of their Facebook pages as needed; sends updated information to City webmaster for posting on City website.

Special Events: Attends event planning meetings when necessary; walks neighborhoods going door-to-door for neighborhood notifications; loads and delivers equipment for specific events; sets up and breaks down following events as necessary; coordinates scheduling of pickup and return of department equipment; inspects inventory for damage; recommends and secures price quotes for repairs and replacement of equipment and suggests new items for inventory.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); and two (2) years directly related experience and/or training; or equivalent combination of education and experience.

Application Requirements

The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position.

SUPERVISORY CONTROLS:

The supervisor sets the overall objectives and resources available. The employee and supervisor, in consultation, develop projects and deadlines. The employee is responsible for planning and carrying out assignments, coordinating work of others, and resolving conflicts. The work is reviewed in terms of expected results.

SUPERVISORY RESPONSIBILITY:
None

COMPLEXITY:
The work includes various duties involving different and unrelated processes and methods; the decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives; the work involves conditions and elements that must be identified and analyzed to discern interrelationships.

GUIDELINES:
Guidelines are available, but are not completely applicable to the work or have gaps in specificity; the employee uses judgment in interpreting and adapting guidelines; the employee analyzes results and recommends changes. The employee sometimes makes decisions that affect persons or situation beyond the scope of his/her own tasks, such as assisting customers or problem solving for customers.