What are the responsibilities and job description for the ID/DD Support Coordinator II (Case Manager II) position at City of Norfolk?
The NCSB is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.
Completes initial and annual assessment of individuals for planning services and supports.
Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
Provides linkage, coordination, and monitoring for services to include Medicaid Waiver Services provided by private
providers, other community agencies, natural support systems and other units in the NCSB.Maintains chart documentation that is compliant with agency guidelines and state regulations. Ensures that documentation substantiates billing for services.
Complies with all State Case Management Licensure regulations, HIPAA, and Human Rights regulations.
Conducts face-to-face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan.
Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.
Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.
- Performs other related duties as assigned.
Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.
Preferred Experience:
One (1) year experience in the Intellectual Disabilities field, preferably in the case management area.
- Valid Driver's License may be preferred depending on assignment.
- Certification in basic first aid and CPR, depending on area of assignment preferred.
Salary : $49,153 - $82,348