What are the responsibilities and job description for the Receptionist/File Clerk (Office Assistant) position at City of Norfolk, VA?
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Commonwealth’s Attorney (CWA) office is committed to upholding public safety, equity, honesty, and fairness in the administration of justice. The CWA prosecutes all felony offenses and select misdemeanor charges arising from violations of the Criminal Code of Virginia within the City of Norfolk. The Office also manages certain civil matters, including asset forfeiture proceedings, expungements and sealing of criminal records, and the restoration of driving privileges.
The CWA is seeking an enthusiastic and dependable part-time Receptionist/File Room Clerk (Office Assistant). This position serves as an ambassador to the public in the absence of the full-time receptionist, ensuring visitors and callers receive professional and courteous assistance. Additional responsibilities include organizing and distributing incoming mail and accurately filing case materials using established alphabetical and numerical systems.
The ideal candidate will be proficient in Microsoft Office Suite and case management systems, and will possess a working knowledge of legal terminology, forms, and procedures. As the public face of this Office and the broader justice system, strong interpersonal skills and a positive, professional demeanor are essential. This role requires familiarity with fundamental operational, technical, and administrative processes.
Departmental Hiring Salary: $22.00 per hour
**This position works at the will of the Commonwealth's Attorney**
Essential Functions
Essential functions include but are not limited to:
- Efficiently organizes and files incoming mail and documents into staff mailboxes.
- Maintains closed case files using established alphabetical and numerical filing systems within the on-site file room.
- Promptly answers front desk telephone calls and provides accurate information regarding court dates and case assignments.
- Courteously directs members of the public, whether in person or by phone, to the appropriate staff member or resource.
- Performs data entry tasks as needed.
- Completes additional duties as assigned to support office operations.
Education/Experience
High School diploma or equivalency.
No experience required.
Additional Information & Requirements
- Valid Driver's License may be required depending on assignment.
Benefits:
Health Insurance, Retirement Plan, Vacation & Paid Time OffSalary : $22