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Administrative Technician

City of Norfolk, VA
Norfolk, VA Full Time
POSTED ON 1/20/2026 CLOSED ON 2/7/2026

What are the responsibilities and job description for the Administrative Technician position at City of Norfolk, VA?

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB)is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.

The NCSB is seeking an Administrative Technician who will serve as the principal administrative support staff for Community Integration (Reinvestment Project and DBHDS State Facilities) Programs. The Administrative Technician will perform a variety of administrative duties.

Department Hiring Salary Range: $45,444-$52,148

Essential Functions Include But Are Not Limited To

  • Establishes administrative/clerical procedures Reinvestment Project and DBHDS State facilities. Facilitates and monitors workflow related to correspondence and the processing of documents.
  • Establishes and maintains logs and records transactions. Reviews expenditures for accuracy and conformance with established guideline/standards; researches concerns and reports discrepancies to supervisor.
  • Prepares payment vouchers and processes Invoices for payment.
  • Order, monitors and restocks office supplies.
  • Prepares monthly breakdown of expenditures by funding category and budget spreadsheet.
  • Assists staff in problem solving issues with office equipment, including computer, software, printers, etc.
  • Coordinates maintenance work orders for staff as needed.
  • Organizes and maintains a filing system in order to provide ready access to information for the Reinvestment Project and DBHDS State facilities.
  • Ensures all Reinvestment Project and DBHDS State facilities data is categorized and disseminated to all parties as needed.
  • Prepares department reports as needed by administration and other departments of the CSB for the Reinvestment Project office and DBHDS State Facilities.
  • Ensures daily census is up to date and accurate for Case Managers.
  • Receives, sorts, stamps and distributes mail and other documents.
  • Serves as receptionist by greeting clients/visitors and receives and handles telephone and walk-in inquirers from the public in the absence of the receptionist.
  • Composes and sends correspondence, form letters and reports on general matters.
  • Distributes reports, facsimiles and other correspondence necessary to ensure the proper functioning of the Reinvestment Project and DBHDS State facilities
  • Other duties as assigned.

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Two years clerical experience.

  • Valid Driver's License may be required depending on assignment.

Working Hours: Monday-Friday 8:30 am β€” 5:00 pm

Salary : $45,444 - $52,148

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