What are the responsibilities and job description for the Client Services Assistant position at City of Norfolk, Nebraska?
City of Norfolk – Housing Division
Join our team and make a meaningful impact in the community! The City of Norfolk is seeking a motivated and
people-focused Client Services Assistant to support housing programs and assist individuals and families in
need.
Salary Range: $3,574 – $5,068 per month
Key Responsibilities
- Process housing applications and schedule interviews
- Verify information, conduct background checks, and maintain files
- Assist clients in person, by phone, and email
- Prepare leases, contracts, and related correspondence
- Compute rents and support annual re-examinations
- Maintain accurate records, data, and waiting lists
- Attend trainings (some travel required)
- Perform other related duties
Skills & Qualifications
- Strong customer service and communication skills
- Proficient with computers; basic Microsoft Word & Excel
- Ability to multitask, stay organized, and handle frequent public contact
- Two-year degree in a related field or equivalent experience
- Two years office experience preferred
- Experience working with diverse populations strongly desired
Apply Today!
www.norfolkne.gov/humanresources
Or apply in person:
Human Resources Office
309 N. 5th Street, Norfolk, NE 68701
(402) 844-2010
Application Review Begins: December 31, 2025
Position Open Until Filled
Equal Opportunity Employer
Pay: $3,574.00 - $5,068.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
Work Location: In person
Salary : $3,574 - $5,068