Demo

IT AUTOMATION AND MONITORING ENGINEER

City of New York
Brooklyn, NY Full Time
POSTED ON 10/30/2025
AVAILABLE BEFORE 11/28/2025
The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full-time highly technical Salesforce Solution Architect in the Bureau of Technology and Systems Development to support/develop applications hosted on the Salesforce platform, and to make recommendations and implement best practices for Salesforce development, management, and administration. Reporting directly to the Director, Application Development, the successful candidate will: Maintain the platform, and be an expert in the Salesforce platform API, management tools, and capabilities. Use this knowledge to plan, write, and test code to meet the requirements of tasks assigned, based on the technical specification for the task provided. Work with the platform technologies and languages, HTML, and Javascript to customize the platform's prototype solutions to build fully functioning sites on desktop, tablet, and mobile devices. Use object-oriented techniques to create reusable, easy to maintain code. All code must conform to platform-specific & industry best practice code standards and perform well under load. This will include design, development, configuration, maintenance, and support. Special Working Conditions: May be required to work shifts including nights, Saturdays, Sundays, and holidays.

IT AUTOMATION AND MONITORING E - 95712

Minimum Qualifications

  • A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
  • Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;
  • Education and/or experience which is equivalent to "1" or "2" above.

Preferred Skills

The candidate should have experience with: .Net and C#, JSON, SOAP AJAX, REST, HTML5, ReactJS, as well as relational database experience with oracle, SQL Server. Experience serving as a system administrator in Salesforce Lightning. Experience in Apex programming, lightning (aura framework and LWC), Java scripts, APIs development and integration. A demonstrated track record of performing Salesforce administrative tasks including creating custom objects, fields, workflow and validation rules, page layouts, list views, reports, dashboards, email templates and Lightning app pages. - Experience administering the Service and Sales Clouds in a work environment. Experience using Salesforce Data Loader, Import Wizard and Workbench. Ability to complete tasks on tight deadlines with minimal supervision. Ability to read, write and edit Salesforce object query language (SOQL) queries. Expert of software development life cycle involving Salesforce.com implementations. Expert of SDLC processes and tools, Iterative Design & Prototyping (Agile). Must have experience preparing technical specifications, detailed design documents and developing test case.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $75,000.00 – $140,000.00

Salary : $75,000 - $140,000

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