What are the responsibilities and job description for the CLIENT SERVICES COORDINATOR position at City of New York?
Company Description
Job Description
The Mayor's Office to End Domestic and Gender-Based Violence (ENDGBV) develops policies and programs, provides training and prevention education, conducts research and evaluations, performs community outreach, and operates the New York City Family Justice Centers. The Office collaborates with City agencies and community stakeholders to ensure access to inclusive services for survivors of domestic and gender-based violence (GBV).
The Mayor's Office to End Domestic and Gender-Based Violence is recruiting for one (1) Community Coordinator to function as a CLIENT SERVICES COORDINATOR. Under the supervision of the Executive Director, the Client Services Coordinator assists with the coordination of the delivery of domestic and gender-based violence services to clients at the Queens FJC (QFJC). This work includes, but is not limited to :
The Client Services Coordinator will :
- Assist in the coordination of the delivery of client services at the QFJC by supporting the
Executive and Deputy Director with regard to addressing client coordination and service
provision issues.
include family violence, elder abuse, trafficking, and sexual assault and provide support and
assistance to partner agency staff with making appropriate offsite referrals and linkages.
and other city agencies when applicable.
as appropriate.
procedures, forms, protocols, and use of FJC application to support client service coordination.
correspondence received by ENDGBV's main office.
empowerment classes and other on-site client programs and special events including
scheduling, ordering of materials and assistance with recruitment.
service coordination.
social service programming available for QFJC clients.
events.
Work Location : 126-02 82nd Avenue, Kew Gardens, NY 11415
Hours / Schedule : Monday-Friday, 9 : 00 a.m. to 5 : 00 p.m.
Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and / or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
