Part Time Dispatcher

This position serves as a part-time dispatcher for the City of New Haven Police Department. The dispatcher will perform a full range of call taking of emergency and non-emergency telephone calls and dispatching police, fire and EMS.

CLASS CHARACTERISTICS

The part-time dispatcher should have working knowledge of the dispatch center, IDACS/NCIC, Spillman CAD and police and fire departments signals and terminology.

ESSENTIAL FUNCTIONS

➢ Answer all incoming emergency and non-emergency telephone calls for service and make proper entry into the CAD system.

➢ Dispatch appropriate Police, Fire, EMS or any other agency that is required for assistance.

➢ Monitors radio and other communication devices to receive radio traffic and keep proper documentation and records.

➢ Answer calls for City Utilities on evenings, weekends and holidays then notify the on-call personnel when necessary.

➢ Operates IDACS/NCIC, Spillman systems to assist officers with registration, driving records, wanted persons, stolen property and others as needed.

➢ Enters and cancel records into the system such as: guns, vehicles, license plates and any other item that meets requirements to be entered.

➢ Greet/Assist the public at the walk-up window in the New Haven Police Department lobby.

➢ Process VIN paperwork and receive the money right out proper receipts, process lost license plates paperwork with a report number assigned.

➢ Have a working knowledge of the boundaries for Police, Fire and EMS and the proper response for calls for service.

➢ Other duties as required/requested.

QUALIFICATIONS

➢ Must be IDACS/NCIC certified.

➢ Must have experience.

➢ Must be CPR/TELEPHONE CPR certified.

➢ Must be able to multi-task.

➢ Be willing to work solo after being trained.

➢ Willing to work at least one (1) day a month or two (2) in a quarter,

➢ Must maintain confidentiality of work-related information and materials.

Pay: $20.00 - $27.08 per hour

Work Location: In person

Salary : $20 - $27