Ramp Assistant I, II - (Seasonal)

Come SOAR at the Naples Airport and work with a team dedicated to providing service excellence every day.

WHO ARE WE?

Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.

THE POSITION

We are looking for a Ramp Assistant to provide exceptional customer service by welcoming all who arrives at Naples Aviation either curbside or gate-side. Inquiries about our customers’ needs and assists them in a professional, safe, and efficient manner with luggage, directions, catering order delivery and relocation of vehicles.

• Coordinates and serves our customers with valet parking their vehicles according to our policy and standards.
• Lifts, loads, and unloads baggage and cargo, safeguarding it from damage, loss, and weather.
• Held accountable for accuracy of back-of-house activities, prepares catering, coffee, ice, and papers and that all other services are rendered in a timely manner to support our purpose of providing an exceptional airport experience.
• Effectively communicates customer movements to Customer Service Representatives and Dispatchers ensuring timely response within the terminal.

REQUIREMENTS

• A current, valid driver’s license with full privileges (not suspended or revoked) and a driving record that meets the Authority’s standards.
• High school diploma or general education degree (GED).
• At least six months of related customer service experience and/or training.

• Frequent driving of different kinds of vehicles
• Communicate effectively over two-way radio
• Ability to frequently lift and/or move up to 50 pounds, and occasionally more than 50 pounds

WHY SHOULD YOU APPLY?

• Opportunities for Career Development/Full-Time
• Work with aircraft from all over the world
• Winner, one of the best places to work in Southwest Florida!
  Starting Pay: $17.19 per hour