Administrative Assistant/ Front Desk Clerk

Overview
Join our dynamic team as an Administrative Assistant/Utility Billing Clerk and become a vital part of our organization’s success! This energetic role offers an exciting opportunity to support office operations, utility billing processes, and deliver exceptional customer service. You will be the friendly face at the front desk, handling multi-line phone systems, data entry, and clerical tasks with enthusiasm and precision. If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy assisting others, this position is perfect for you! We are committed to providing a supportive workplace that values your skills and dedication.

Duties

• Serve as the first point of contact at the front desk, greeting visitors and managing multi-line phone systems with professionalism and courtesy
• Handle incoming calls with excellent phone etiquette, directing inquiries efficiently and providing outstanding customer support
• Manage utility billing processes using Caselle and other accounting software, ensuring accurate data entry and timely invoicing
• Perform data entry tasks related to billing, payments, and account updates while maintaining high levels of accuracy and attention to detail
• Organize and maintain filing systems for billing records, correspondence, and other administrative documents
• Assist with office management duties such as calendar management, scheduling appointments, proofreading documents, and supporting daily operations
• Provide exceptional customer service by addressing inquiries via phone or email promptly and professionally
• Daily cash balancing and reports
• Bank deposits
• Other duties as assigned

Requirements

• Proven office skills and administrative experience with a strong background in clerical tasks and customer service
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications for document creation, email communication, and collaboration
• Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment
• Strong typing skills along with computer literacy to perform data entry efficiently
• Bilingual abilities are a plus to serve diverse community needs effectively
• Knowledge of multi-line phone systems, office procedures, filing systems, and phone etiquette is essential
• Prior experience in utility billing, accounts receivables', and cash handling
• Demonstrated ability to manage time efficiently while handling multiple responsibilities simultaneously

Join us today to make a meaningful impact through your administrative expertise! We value energetic professionals who are eager to support our organization’s mission while advancing their careers in a vibrant work environment.

Pay: From $18.45 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 2 years (Preferred)

Work Location: In person

Salary : $18