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Utility Services Technician

City of Monona
City of Monona Salary
Monona, WI Full Time
POSTED ON 6/6/2026
AVAILABLE BEFORE 6/30/2026
The Utility Services Technician performs skilled and semi-skilled work related to the operation and maintenance of the Water, Sewer and Storm Utilities in the City of Monona. The primary job function of this position is serving as a utility systems technician. Other job functions include assisting the public works streets division with snow and ice control, and other miscellaneous duties as needed or assigned.
 
This is a full-time position with full benefits. Starting wage is based on qualifications. Normal hours for this position are 7:00 a.m.-3:30 p.m., Monday-Friday, but qualified candidates must be able to work scheduled overtime (1 on-call week and weekend every 7 weeks,  and 1 rotating holiday a year), along with unscheduled overtime for snow removal or other emergency operations.The following duties are essential and normal for the position. These are not to be construed as exclusive or all-inclusive; other duties may be required and assigned.
  • Assist with the operations and maintenance of a groundwater distribution system, which includes the wells and booster pumps, generators, fire hydrants, water mains and services, chemical feed pumps, water towers, and pump house facilities.
  • Operate and maintain the sanitary sewer system, which includes inspecting and maintaining the lift station pumps and pump facilities, and assisting with cleaning manholes and pump house wet wells.
  • Assist with scheduling the annual collection system maintenance and cleaning, and review the reports and video tape to determine maintenance needs.
  • Occasionally enter confined spaces and climb water towers to perform general maintenance.
  • Assist with completing Diggers Hotline locates as needed.
  • Read blue prints and schematics and perform minor maintenance on pumps, motors, valves, chemical feed systems, electrical controls, generators, vehicles and other related equipment.
  • Monitor the SCADA system for the water, sewer, and storm systems and troubleshoot problems that may arise.
  • Monitor chemical feed rates and residuals, and collect water distribution samples as required by the WDNR.
  • Install, repair, test, and read water meters.
  • Keep daily records of the water distribution system and collection system as well as perform calculations and data entry.
  • Operate and maintain various pieces of equipment such as dump truck, loader, excavator, snow plow, tractor, air compressor, utility trucks, and power tools.
  • Participate in the after-hours on-call rotation for the utilities division (one on-call week and weekend every 7 weeks and 1 rotating holiday per year).
  • While on-call, respond to SCADA alarms and respond to emergencies as needed and required.
  • Assist the streets division with snow and ice control during the normal work day and after hours as needed.
  • Perform all work functions in an efficient manner while maintaining the highest quality service possible, and while following the proper procedures for workplace safety.
  • Perform any other related duties that are not listed here that may be required for this position, or as assigned.
  • A high school diploma or GED.
  • Experience in the water, wastewater, or public works fields is desired, but not required.
  • Must possess a valid driver's license and have a valid Wisconsin CDL or the ability to obtain one within one (1) year of hire date; must maintain these licenses for the course of employment.
  • Must possess WDNR water system certification subclass G-groundwater and D-distribution or have the ability to obtain certifications within one (1) year of hire date.
  • When on call, must be able to arrive on site within 45 minutes of notification for all utility emergencies.
  • Must pass a post-employment-offer drug screen, physical, and background check.
  • Must have knowledge of and experience in operating medium duty equipment, power tools, and specialized equipment typically found in the water and sewer industry.
  • Must be able to work scheduled overtime on weekends and holidays.
  • Must be able to respond to after-hours emergencies including, but not limited to, water main breaks, service leaks, water well and lift station alarms, and snow plowing.
  • Ability to perform basic math functions
  • Snow removal experience desirable
  • Must be able to carry a City-provided cell phone while on duty and while on call rotation.
  • Must pass random drug testing per City policy.
  • Ability to communicate in a professional manner at all times while conducting City business
  • Basic computer skills and knowledge of Microsoft Word and Excel, and experience with or ability to learn SCADA electronic control system

Minimum Physical Abilities Required to Perform Essential Job Functions
  • Ability to use hand tools and operate motorized vehicles and equipment
  • Ability to move loads up to 50 pounds
  • Ability to position body to access and perform work in a confined space, for example, entering a trench to repair a water main
  • Ability to occasionally ascend/descend a ladder to access and perform tasks in water tower
  • Ability to observe and inspect details at close range (within a few feet of the observer)
  • Ability to keyboard to use a computer, phone, and tablet
  • Ability to frequently work in outside conditions that include inclement weather, heat, humidity, and cold

Salary : $56,826 - $61,048

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