Recreation & Tennis Center Manager

This is a full-time managerial position within the Recreation Division of the City’s Parks and Recreation Department. An individual in this position is responsible for the operations, staffing, programs, memberships, cost centers, and financial performance of the Recreation & Tennis Center

Reporting Relationship: Recreation Superintendent

• Develop and administer the Recreation & Tennis Center’s annual operating, staffing, and equipment budgets; ensuring all expenditures are tracked against approved budgets and that financial data is maintained at a level of detail sufficient to evaluate the cost of individual services, programs, and facility functions.
• Establish, implement, and maintain cost-center accounting and tracking systems for the facility, including staff time, per-program and per-activity cost analysis, overhead cost distribution, and membership revenue tracking.
• Hire, train, and evaluate full-time and part-time staff, including assigning and reviewing work, establishing performance objectives, conducting performance evaluations, and addressing performance or conduct matters.
• Develop and implement a progressive, multi-year strategy to advance the facility toward cost recovery, identifying priority operational changes, program adjustments, and reporting progress against established benchmarks.
• Evaluate facility programs and services on a regular basis to determine effectiveness; Recommend retention, modification, restructuring, or discontinuation of programs based on enrollment trends, cost center performance, customer satisfaction, and overall facility impact.
• Oversee contracts, including contract instructor agreements, service and vendor contracts, and facility use agreements, ensuring all contracts are properly executed, monitored for performance and compliance, and evaluated against service delivery goals.
• Manage facility operations and physical environment, including equipment replacement schedules and inventory, cleaning and sanitization schedules, maintenance records, and the condition and appearance of the facility;
• Prepare and present reports of facility financial performance, program outcomes, membership metrics, cost recovery progress, and operational issues.
• Ensure the facility operates in compliance with applicable safety standards, ADA requirement, City and departmental policies, and manufacturer guidelines for equipment.
• Availability to work a flexible schedule, including nights, weekends and holidays as necessary.
• All other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of recreation center operations and facility management, including fitness equipment, membership programs, front desk and customer service operations, and rental management. 
• Knowledge of cost-center management principles, including cost-per-activity analysis, overhead allocation, staff time tracking, and cost recovery strategies as applied to a public recreation facility. 
• Skill in developing and implementing financial tracking and reporting systems 
• Skill in supervising, developing and evaluating professional and support staff across multiple functional areas. 
• Skill in written and verbal communication, including preparation of financial performance reports, policy recommendations, and operational analysis. 
• Ability to evaluate programs, operations, and staffing models for fiscal efficiency and develop actional recommendations for improvement.
• Ability to develop and manage multiple concurrent budgets and cost-center accounts with a high degree of accuracy. 
• Proficiency with recreation management software, membership and registration systems, financial reporting tools, and standard office software.

Bachelor’s degree in recreation management, recreation administration, business administration, or a closely related field, from an accredited college or university, and a minimum of four (4) years progressively responsible professional experience in recreation facility management or a closely related field, including three (3) years of supervisory experience are required. 

Certified Parks and Recreation Professional (CPRP) preferred. Experience managing a fitness facility with a cost recovery or enterprise-fund model is preferred. 


The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.

Salary : $76,001 - $98,801