Parking Enforcement Officer

Salary

$25.00 Hourly

Location

Missoula, Montana

Job Type

Regular, Full-Time

Job Number

00691

Department

Missoula Parking Commission

Opening Date

04/21/2026

• Description
• Benefits
• Questions
  
  

Overview

Join the Team that Keeps Missoula Moving

Are you someone who thrives on independence, enjoys being on the move, and takes pride in keeping things running smoothly? The Missoula Parking Commission is looking for a Parking Enforcement Officer who’s ready to hit the streets—literally—and play a key role in keeping our vibrant downtown safe, accessible, and well-organized. In this role, you’ll patrol the heart of Missoula using specialized vehicles and technology, help drivers understand local regulations, and support a more efficient, respectful use of public space.

This is more than just issuing citations—it’s about being the friendly face of the City, solving problems in real time, and keeping an eye out for safety and service issues. If you’re comfortable working outdoors in all seasons, enjoy a fast-paced and active workday, and have a knack for customer service and conflict resolution, this is your chance to join a supportive, community-oriented team. We’re looking for someone dependable, tech-savvy, and calm under pressure—ready to make a visible difference in Missoula.

Job Status: Regular, Full-Time; Union Affiliated Position - Montana Federation of Public Employees (MFPE) - Local #8514

Priority screening of applications will begin on Monday, May 4, 2026. It is in your best interest to apply before this date. Applicants applying on or after this date will only be considered if a competitive applicant pool is not received.

To Apply: All applicants must submit the City of Missoula Application.

Resumes will not be reviewed. All details should be entered on the application.

Essential Functions

• Patrol parking districts with three-wheeled scooter, or other assigned Parking Commission vehicles to identify and enforce parking regulations using license plate recognition hardware/software; issue parking citations on foot while using hand-held ticketing devices.
• Locate and report vehicle immobilizations.
• Identify and report safety issues, nonfunctioning equipment, signage, and paint issues.
• Perform parking lot utilization surveys in designated areas.
• Respond to customer inquiries regarding parking regulations and procedures.
• Other duties as assigned, based on training and qualifications.
  
  

Knowledge, Skills And Abilities

• Knowledge of or the ability to learn rules, regulations, and procedures for enforcing parking violations.
• Knowledge of or the ability to learn Missoula Parking Districts and Missoula area street names and block numbers.
• Knowledge of and ability to promote department safety considerations, City safety policies, OSHA standards and guidelines, including risk management techniques to reduce exposure to injury, damage, and liability.
• Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications and equipment.
• Skill in multitasking in a fast-paced environment, while providing effective customer service.
• Skill in professionally and sensitively serving distressed citizens, with the ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
• Skill in safely operating various tools, vehicles, and other equipment.
• Skill in communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
• Ability to maintain and foster a culture of professionalism, adhere to departmental and City standards and specifications, and support a positive team environment.
• Ability to follow oral and written instructions.
• Ability to learn departmental and City of Missoula practices and procedures, including Missoula Municipal Code and Montana State regulations related to parking.
  
  

Working Conditions:

• Position requires the ability to lift and maneuver 30 lbs. or less.
• Work environment may involve exposure to unavoidable seasonal weather conditions, occupational hazards, and physical risks, including high traffic areas, which require following basic safety precautions.
• Duties may require walking for long periods of time.
• Position involves frequent interactions with the public, including various agitated individuals.
  
  

Qualifications And Additional Application Materials

• Any combination of education and experience equivalent to two (2) years of customer service experience.
• Must have a valid Montana driver’s license with a verified acceptable driving record, or the ability to obtain within 60 days of hire.
  
  

The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.

This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status.

Benefits

The City of Missoula will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to:

• Market-Competitive Salary
• Work/life balance, including the possibility of flexible schedules and remote work opportunities
• $0 premium for health and dental coverage for employees and affordable premiums for family coverage
• $10,000 Employer-sponsored Accidental Death and Dismemberment Life Insurance Policy
• Options for supplemental life, disability, critical illness, and accident
• Constitutionally guaranteed retirement plan with the City contributing 8.77% of salary on your behalf and the ability to contribute to a supplemental deferred compensation program
• Generous paid vacation, sick leave, and holidays
• Pre-tax flexible spending accounts
• The City of Missoula may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Look here to learn more and understand whether you may be eligible.
  
  

Additional Benefits Package Information Is Available Here.

01

What strategies do you use to de-escalate conflict and keep yourself safe?

02

What does excellent customer service look and sound like to you?

03

This position involves exposure to seasonal weather, high traffic areas, and distressed citizens. How do you support a positive team environment while being exposed to these conditions?

04

Please describe your experience operating office equipment, various computer software and databases, including Microsoft 365.

Required Question

Employer City of Missoula

Address 435 Ryman Street

Human Resources

Missoula, Montana, 59802

Phone 406-552-6130

Website https://www.ci.missoula.mt.us/