What are the responsibilities and job description for the Community Service Officer position at City of Milpitas?

The first application review date is Sunday, November 30, 2025.

The Position

The Community Service Officer is a non-sworn classification within the Police Department. The major purpose of this classification is to provide support to sworn Police Officers and departmental operations with non-hazardous police functions.

For the complete Job Description, please click here: Community Service Officer

The Department

The Milpitas Police Department is committed to the protection of lives and property by working with our community and providing professional and responsive police services.
This is an opportunity to join a dedicated group of professionals who enjoy ensuring the safety of our citizens - Apply today!

Milpitas Police Department provides 24 hours-a-day, 365 days-a-year policing services to the City, keeps the peace, and prevents & controls crime. The Department's nine functions include: Administration, Patrol Services, Traffic Safety Unit, Crossing Guards, Police Community Relations Unit, Investigations Unit, Communications Unit, Records Unit, and Personnel & Training.

Why Milpitas?

Located at the southern end of San Francisco Bay, Milpitas is a progressive community that is an integral part of Silicon Valley. As a full-service city of 452 full-time employees with water utility, sewer utility, police and fire services, Milpitas serves a diverse population of nearly 80,000.

Milpitas is the eighth-fastest growing city in the United States according to the US Census, and the second fastest in California. The homeownership rate is close to 70%, and the Milpitas housing market remains relatively affordable in Santa Clara County. Milpitas is often called the "Crossroads of Silicon Valley" with most of its 13.63 square miles of land situated between two major freeways (I-880 and I-680), Route 237, and a County expressway.

The City Government

Incorporated in 1954, the City of Milpitas is a bustling general-law city supervised by a council-manager form of government. Milpitas is a full-service city that includes Police, Fire, and a water utility and sewer utility. The Council makes planning and policy decisions for residents, and oversees the City’s $253.2 million budget. Issues currently challenging the City include development, quality of life, and traffic.

We encourage you to check us out at: https://www.milpitas.gov/

Duties may include, but are not limited to, the following:

Routinely assists patrol teams with non-enforcement duties; completes routine police reports; maintains records of daily work activities.
Performs non-hazardous investigative duties related to the commission of crimes against property such as residential, commercial and vehicle burglary, petty theft, grand theft, vehicle theft and vandalism.
Issues citations for parking and zoning violations
Enforces laws and ordinances as required by the Abandoned Vehicle Abatement Program
Testifies in court when necessary
Provides traffic control at fire scenes, crime scenes, signal outages and as assigned
Assists in the preparation of special events (i.e., Fourth of July, annual Holiday Tree Lighting Ceremony)

EDUCATION AND EXPERIENCE

Completion of high school or equivalent AND one year of experience involving a substantial amount of contact with the general public.
Highly Desirable: Experience working in a law enforcement agency, in the capacity of Community Service Officer or related role.

LICENSE OR CERTIFICATE

Possession and maintenance of a valid California Driver's License

The first application review date is Sunday, November 30, 2025.

If you have questions regarding this recruitment, please contact Lisa Beaulieu, Management Analyst, at: lbeaulieu@milpitas.gov.

SPECIAL REQUIREMENTS

This position requires shift work, depending on the operational needs of the Department.

Essential duties require the following physical abilities and work environment:

Ability to work in a standard office environment; able to travel to various locations within and outside the City of Milpitas.

SELECTION PROCESS

The selection process will consist of an evaluation of the applicant's education, training, and experience as stated in the application. Applications will not be accepted after the job closing date. Candidates whose applications best match the need of the position will be invited to proceed in the selection process. Additional phases of the selection process for Police Department positions will consist of one or more interviews, personal history statement, Department of Justice/FBI fingerprint check, polygraph examination(s), background investigation, psychological screening, and pre-employment medical examination.

Please note: The examination process (including dates) may be changed as deemed necessary by the Police Department. Meeting the minimum requirements listed in this job posting does not guarantee advancement in subsequent phases of the selection process.

SUPERVISION RECEIVED AND EXERCISED

Receives direct supervision from the Police Watch Commander and may receive indirect supervision from a Police Officer. Exercises no supervision.

EQUAL OPPORTUNITY EMPLOYER

In compliance with the Americans with Disabilities Act, the City of Milpitas will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Department.

The City of Milpitas is an Equal Opportunity Employer.

Salary : $87,644 - $106,532

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