What are the responsibilities and job description for the Utility Crew Member position at City of Middleton?
Utility Crew Member | |||
Employment Group(s): | Full-time | Reports To: | Utility Foreman |
FLSA Status: | Non-Exempt | Bargaining Unit: | Non-Represented |
Pay Grade: | 7 | Last Updated: | 10/28/2025 |
Directly Supervises: | None |
Under the direct supervision of the Utility Foreman, the Utility Crew Member is responsible for performing skilled and semi-skilled work in the construction, maintenance, and repair of the City of Middleton’s water and sewer infrastructure systems. This position ensures these fundamental systems remain operational and serve the citizens and businesses as intended and expected. The Utility Crew Member will also respond to emergencies during times of system issues and failures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential duties are not necessarily listed in priority order.
- Installs and maintains water service components, including service lines, meters, valves, tees, and fire hydrants by tapping main lines, laying new pipes, and replacing or repairing existing sections as needed.
- Performs light mechanical work on equipment and small engines.
- Repairs and tests water meters.
- Completes quarterly water reads to determine consumption.
- Conducts water pump and treatment facilities tasks including operating equipment and machinery, reading meters, and adjusting chemical dosages, valves, and settings.
- Keeps accurate daily records and data sheets.
- Assists in the maintenance and repair work at the sewage lift stations and on sewer lines with water jetting equipment.
- Completes special projects and other job duties as assigned or required.
Minimum Education and Experience
The requirements listed below are necessary to perform the essential duties of the position
- Associate degree construction management, utilities construction, or a closely related field
- A minimum of one (1) years of experience in utilities maintenance, public works maintenance, construction and excavation, equipment operation, or a closely related field
- Possess or obtain within one (1) year of hire the following licensure and certifications
- State of Wisconsin Waterworks Operator Certificate
- State of Wisconsin Class A Commercial Driver’s License (CDL) with Tanker Endorsement
Other Qualifications
The qualifications listed below are preferred, but not required to perform the essential duties of the position. The absence of these qualifications on a candidate’s application does not preclude them from consideration.
- Two (2) years of experience in water and sewer maintenance or construction work
The City of Middleton recognizes that candidates may bring a variety of backgrounds and experiences. An equivalent combination of education, training, and relevant work experience that demonstrates the ability to perform the essential duties, as determined by Human Resources, may be considered
Competencies
For successful performance in this position, the incumbent must demonstrate the following competencies.
Knowledge
- Working knowledge of principles, practices, and procedures related to the operation, construction, maintenance, and repair of municipal water distribution and wastewater collection systems.
- Working knowledge of the methods, tools, and equipment commonly used in water and sewer utility maintenance work.
- Working knowledge of geographical information system (GIS).
- Working knowledge of reading and interpreting maps, blueprints, plans, and technical specifications.
Skills
- Strong organizational and time management skills to handle to high volume of work, set priorities effectively, and adapt to shifting demands
- Excellent written and verbal communication skills, complemented by strong customer service and interpersonal skills.
- Collaboration skills to effectively work with others, fostering teamwork, clear communication, and creative problem solving
- Entry level of proficiency in technology, including Microsoft Office, Adobe Acrobat, and other relevant software applications
Abilities
- Ability to perform work duties under general supervision and operate within policy guidelines using independent judgment in achieving assigned objectives.
- Ability to understand and apply state, federal, and local laws, regulations, and ordinance to ensure compliance with all work practices
- Ability to demonstrate integrity, honesty, initiative, and respect while maintaining strict confidentiality in all aspects of work
- Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to a supervisor.
- Ability to maintain a valid, state-issued CDL Class A driver’s license.
- Ability to establish and maintain effective working relationships with City appointed and elected officials, City employees, other governmental agencies, vendors, and the general public.
- Ability to exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
- Ability to be reliable, timely, and proactive in the completion of duties, meeting deadlines, and responding to inquiries.
A regular, Monday – Thursday, 10-hours per day (40-hours per week) schedule is required for this position. Participation in a 24/7 on-call rotation and response to after-hours emergencies is required.
- Work is performed primarily outdoors in all weather conditions, with possible exposure to noise, dust, fumes, and other environmental factors. Some indoor work is also necessary.
- Work will involve contact with the public, requiring effective communication and professional conduct.
- Work may involve exposure to stressful situations, deadlines, or conflict resolution.
- Work requires the ability to sit, stand, walk, reach, bend, stoop, and lift objects up to 40 pounds.
- Work requires extended periods of standing or walking.
- Work will involve operating standard office equipment (computer, telephone, copier, etc.).
- Vision and hearing are required to perform essential functions and communicate effectively.
- Work will require climbing, operating equipment, or working in confined spaces.