What are the responsibilities and job description for the BUILDING SERVICES ASSISTANT I position at City of Miami?
An Equal Opportunity Employer
Nature of Work
Do not copy and paste the nature of work, essential functions, or minimum requirements from this announcementinto your application, as it will not be considered to determine your eligibility for this position.
Varied, advanced level clerical work, involving a high level of discretion to determine and calculate fees, enter data and conduct research. This position requires a strong emphasis on customer service and the ability to multi-task.
Work involves varied and complex work methods and problem solving skills, requiring the exercise of judgment, based upon knowledge gained through experience. While the more complex phases of the work are learned, new employees of this class may work under close supervision. After the initial period of training, work accuracy and results may be checked occasionally or as needed. Employees will receive detailed instructions on new work assignments and as changes take place in the construction industry. Advice is usually available when handling and resolving difficult, important or non-routine matters.
Essential Functions
Answers departmental related questions, directs customers to other divisions within the Department of Building and/or other City Departments, depending on their business necessity.
Analyzes the description of the job, scope of work and selects appropriate job codes.
Reviews all documents for completeness.
Notarizes all documents relating to departmental processes.
Analyzes job codes while performing data entry.
Calculates various units of measurements in relation to job, such as roofing area (sq. feet), Air Conditioning tonnage and other jobs as needed.
Assists callers via telephone and monitors message center; returns calls and distributes messages as needed.
Files correspondence and cards.
Prepares receipts for payments.
Minimum Requirements
Performs other related work as required.
High school diploma or its equivalent and (1) one year of experience involving public contact in a customer service environment, preferably with a governmental agency.
OR
Equivalent combination of education and experience beyond a high school diploma or its equivalent and ( 1) one year of the required experience.
SPECIAL NECESSARY REQUIREMENTS:
Notary Public certification must be obtained within six (6) months from the date of appointment.
Documentation Requirements
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms: Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.
Form VP1: VETERANS' PREFERENCE CERTIFICATE
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION
FORM VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE
Selection Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:
An Equal Opportunity Employer
Nature of Work
Do not copy and paste the nature of work, essential functions, or minimum requirements from this announcementinto your application, as it will not be considered to determine your eligibility for this position.
Varied, advanced level clerical work, involving a high level of discretion to determine and calculate fees, enter data and conduct research. This position requires a strong emphasis on customer service and the ability to multi-task.
Work involves varied and complex work methods and problem solving skills, requiring the exercise of judgment, based upon knowledge gained through experience. While the more complex phases of the work are learned, new employees of this class may work under close supervision. After the initial period of training, work accuracy and results may be checked occasionally or as needed. Employees will receive detailed instructions on new work assignments and as changes take place in the construction industry. Advice is usually available when handling and resolving difficult, important or non-routine matters.
Essential Functions
Answers departmental related questions, directs customers to other divisions within the Department of Building and/or other City Departments, depending on their business necessity.
Analyzes the description of the job, scope of work and selects appropriate job codes.
Reviews all documents for completeness.
Notarizes all documents relating to departmental processes.
Analyzes job codes while performing data entry.
Calculates various units of measurements in relation to job, such as roofing area (sq. feet), Air Conditioning tonnage and other jobs as needed.
Assists callers via telephone and monitors message center; returns calls and distributes messages as needed.
Files correspondence and cards.
Prepares receipts for payments.
Minimum Requirements
Performs other related work as required.
High school diploma or its equivalent and (1) one year of experience involving public contact in a customer service environment, preferably with a governmental agency.
OR
Equivalent combination of education and experience beyond a high school diploma or its equivalent and ( 1) one year of the required experience.
SPECIAL NECESSARY REQUIREMENTS:
Notary Public certification must be obtained within six (6) months from the date of appointment.
Documentation Requirements
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
- Proof of education: Copy of high school diploma or its equivalent. College degrees and/or transcripts from an US accredited institution are also acceptable. If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
- To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma or equivalent, transcript showing at least 60 college credits, Associate's degree, or Bachelor's degree or higher in an unrelated field.
- Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
- An accredited four-year college or university in the United States, OR
- A current member of the National Association of Credential Evaluation Services (NACES), OR
- A current member of the Association of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms: Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.
Form VP1: VETERANS' PREFERENCE CERTIFICATE
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION
FORM VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE
Selection Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:
- Utility bill dated within 60 days of the date of submission
- Valid Florida Driver License or State-issued I.D.
- Property Tax Statement dated within 1 year of the date of submission
- Properly executed valid lease agreement
- Homestead Exemption dated within 1 year of the date of submission
- Motor Vehicle Registration dated within 90 days of the date of submission
- Official school records or transcripts, dated within 90 days of the date of submission
- W-2 (or 1099) Tax Form dated within 1 year of the date of submission
An Equal Opportunity Employer