What are the responsibilities and job description for the Information Systems Specialist position at City of Mesa, AZ?
Description/Duties
There is currently a full-time vacancy in the Mesa Fire and Medical Department. This recruitment will also be used to establish a Citywide list to fill possible future vacancies.
An Information Systems Specialist is responsible for coordinating system development, implementation, maintenance, and first-level problem resolution in coordination with the City's Department of Innovation and Technology (DoIT) as necessary. This class is also responsible for developing and maintaining applications within a department/unit using City standard code, specialized personal computer (PC) software products, and reporting software tools. Duties include: basic report generation and programming; first-level troubleshooting of Incident Reports for information technology systems; escalating problems to DoIT as necessary; preparing business workflow diagrams, business requirements and justification, input and output forms, and detailed requirements for computer program specifications; training and assisting department/unit users; developing and executing test plans that thoroughly test applications and allow for quality implementations of new or modified applications; coordinating department/unit requests for vendor and warranty changes with DoIT; performing application administration and configuration of vendor software; providing technical support and maintenance of specialized department/unit PC based applications; managing department assets and hardware for inventory purposes; verifying adherence to City of Mesa Information Technology (IT) standards, technical documentation, and tracking of workflow; and assisting with planning future software and hardware needs. This class performs related duties as required.
This class is distinguished from the Information Systems Coordinator class by the broader scope of highly technical and administrative duties performed, as well as responsibility for supervision. An Information Systems Specialist is assigned to a City department or unit and may serve as a liaison to DoIT, or report to a position that serves as the primary liaison. An employee in this class may have supervisory responsibilities. Depending on the nature of the assignment, an Information Systems Specialist may also conduct classroom and individualized training on various systems for department/unit users. This class works with considerable independence and autonomy under the direction of an Information Systems Coordinator or administrative supervisor, depending on assignment, who reviews work through conferences, meetings, reports, and results achieved. This class is FLSA exempt-administrative.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in Computer Science, Information Systems, Information Technology, or a related field. Good (1 - 3 years) computer systems experience.
Special Requirement. Must possess a valid Class D Arizona Driver's License by hire date or promotion date (by assignment).