MINet BUSINESS MANAGER

JOB TITLE: MINet BUSINESS MANAGER:
DEPARTMENT: TELECOMMUNICATIONS:

REPORTS TO: :TELECOMMUNICATIONS DIRECTOR:
CLASSIFICATION: GRADE 20:

FLSA STATUS: EXEMPT:
PAY: Minimum :Annual: Salary $89,546.00:

NATURE OF WORK:
This is an experienced position that will demonstrate advanced business management skills as adapted to support a diverse customer base. The Business Manager is responsible for overseeing business operations of MINet. Also responsible for developing proactive strategies to improve productivity of MINet.
Supervise and administer the Martinsville Informational Network (MINet) that serves all City departments, schools, and customers outside of the City government. Requires coordination with other technical and related clerical support personnel inside and outside the department. Work is performed under the general supervision of the department director.
Assignments are reviewed orally or in writing with the department director; however, the employee in this class works with considerable independence in the administration of MINET.
EXAMPLES OF WORK:

• Supervise staff of MiNET Operations.

• Resolve client issues

• Ensure safety, security, and compliance with all government regulations

• Work with outside vendors to maintain necessary business supplies.

• Corrects identified problems; assures effective system performance and proper maintenance. Administers network securities under the guidance of the Telecommunications Manager.

• Evaluates existing infrastructure and inventories of services, hardware and assists in the development of network extension, replacement, upgrade, and consolidation plans.

• Resolve or serve as intermediary to resolve service issues with MINet Customers.

• Generate reports as required.

• Attend training events as required.

• Increase customer understanding of MINet products and pricing models, as well as competitive advantage over other service providers.

MINIMUM QUALIFICATIONS OF WORK:
Education: Bachelors degree in business or a related field required. An MBA is preferred.
Experience: 5 years of leadership, management, goal setting and business optimization.
Skills: Should have strong communication, interpersonal, problem-solving, organizational, and leadership skills. Manages all facets of project management (budget, schedule, procurement, quality & risk) Interfaces directly with clients to define project requirements. Prepares scope of work, project delivery resource requirements, cost estimate & budget, work plan schedule. Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

• Be able to work independently with minimal oversight. Have excellent teamwork and customer service skills.

• Strong organization, time-management and multi-tasking skills

• Outstanding interpersonal skills.

• The ability to work independently with minimum supervision

• Intellectual curiosity and the desire to keep up with new aspects of business and technology needs

• General optical fiber optic knowledge or experience.

• General network knowledge or experience

• General electrical knowledge or experience

.

SPECIAL REQUIREMENTS:
Must possess a valid Driver’s License.
PHYSICAL DEMANDS:
Must be able to physically lift, carry, push, pull or otherwise move objects in an office environment. May need to sit for long periods of time and also involves standing or walking during some periods. Vocal communication is required for expressing or exchanging ideas by means of spoken words. Visual acuity is required for preparing, and analyzing written computer data, determining the accuracy and completeness of work, and observing general surroundings and activity.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is a combination of indoor/outdoor work.
Ability to proficiently distinguish between the following colors ‘”Blue, Orange, Green, Brown, Grey, White, Red, Black, Yellow, Violet, Pink, Aqua”
Hand-eye coordination is necessary to operate drafting instruments, computers, office equipment. While performing the duties of this job, the employee is occasionally required to stand, walk; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

NOTE: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.: