Revenue Processing Agent (Temporary Part-time)

• Assists customers (walk-in, phone, e-mail, mail) with inquiries concerning fees and calculations of those fees, applications, renewal forms, verifying business location’s jurisdiction, and determining appropriate classification codes.
• Process General business license, Temporary Vendor, and Mobile Food Truck applications; this includes the following:

• Determining jurisdiction from location of business.

• Assisting applicants on requirements and with completing application and forms.

• Classifying businesses based on type, gross income, and number of employees.

• Calculating fees by classification code to determine Occupation Fee.

• Collecting payment and issuing receipt.

• Creating a Business License account number and appropriate licenses using computer.

• Preparing, reviewing and processing applications and payments with speed and accuracy.

• Verifying all receipts and payments are balanced and reconciled.

• Scanning and filing applications, payments pending, refunds and other Business License documents and forms.

• Meeting with applicants (walk-ins) to review procedures and City Code requirements.
• Reviewing completed applications, identifying and annotating missing information.
• Researching business location maps using GIS application and computer system location module to verify jurisdiction.
• Contacting applicant for missing documents, information, or payment for mailed in applications.
• Verifying required documents (i.e., plats, surveys, leases, financial statements, verification of residency, food purchase receipts, customer sales receipts, etc.) have been received and are compliant with the City Codes.
• Preparing Privilege application folder for Business License Manager’s review.
• Processing Privilege applications and payments into cash receipts system.
• Verifying all receipts and payments are balanced and reconciled.
• Creating and sending returned check notification letters to business owner.
• Receiving and reviewing monthly excise tax reports for Hotel/Motel Occupancy Tax, and Rental Motor Vehicle; verifying fee amount and processing payments.
• Working with Senior Revenue Officer to ensure total monthly excise taxes collected, balances to the General Ledger.

• ​​​​​​Receiving and reviewing monthly beer, wine, and liquor excise tax reports for payments from beverage wholesalers, and Consumption on the Premises businesses.

• Generating monthly liquor excise tax report, identifying accounts in arrears, and contacting business owners regarding late payments.

• Ability to process 80 wpm with accuracy or 10k - 12k KPH.
• Familiarity with legal documents and terminology.
• Experience working in a professional environment.
• Ability to calculate standard mathematical calculations.
• Experienced in multi-tasking in a customer facing environment.

Salary : $18