What are the responsibilities and job description for the Utility Cashier position at City of Marianna?
Graduation from a standard high school or GED; one year full time experience in collection of payments, as a cashier, in clerical accounting or in an office setting. Typing and 10-key proficiency, multiline phone, computer literacy, and word processing training required.
Summary of duties
· Receive all incoming calls to city and transfer to appropriate department.
· Operation of a multiline phone system.
· Answers questions and processes requests regarding municipal services via phone or in person.
· Receive payments by cash, check, credit cards, vouchers or negotiable instruments for deposits on new accounts and payment of bills.
· Receive payments for various municipal services offered through different departments.
· Issue receipts of payments to customers.
· Assist customers by providing information and resolving their complaints.
· Answer customer questions and provide information on procedures or policies.
· Checks and balances cash and negotiable instruments against receipts and register tapes on a daily basis.
· Type form letters, maintain records or compose lists.
· Initiates work orders for water connects and disconnects, meter re-reads and time for leaks.
· Follow-up with necessary paperwork, calculates fees and charges.
· Assists in all billing department functions, as necessary.
· Utilizes a computer in all aspects of work.
· Maintain a clean and orderly customer service area.
· Performs other duties as assigned.
Work environment
· Work is inside an office setting.
· Some stressful situations during certain times of the month.'
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Benefit Conditions:
- Waiting period may apply
Work Remotely
- No
Job Type: Full-time
Pay: $15.38 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $15