Revenue Technician

General Position Summary

• $0 Cost Medical.
• RSA Retirement Benefits.
  
  

This position is Revenue Technician within the City Clerk Department. Responsible for issuing and enforcing City privilege licenses (business, alcohol, contractor), processing license fees and determining classification a business falls under for licensing purposes. Responsible for performing collection and administrative tasks involved with City administered taxes (sales and use tax, rental tax, lodging tax, liquor tax, gasoline tax and cigarette tax). Responsible for input of contractor licensing information into New World System (NWS) and resolving any licensing issues that affect the issuance of building or trade permits. All work is performed in accordance with City ordinances and related State laws.

Examples of Responsibilities

• Issues and enforces city privilege licenses.
• Determines the type of privilege license that needs to be purchased by taxpayer and computes fees due.
• Assists the public with obtaining a new or renewal privilege license.
• Collects and administrates certain taxes.
• Maintains departmental files and records on taxpayers.
• Inputs license and tax data into the Delta computer system.
• Inputs contractor licensing information into New World Systems (NWS) for building and trade permit issuance.
• Performs other work as required by the Deputy Revenue Officer.
  
  

Job Conditions

• Normal office working conditions.
• Requires work without lunch or breaks when required to maintain coverage and serve customers in the absence of other employees.
• Frequent interruptions.
• Fast-paced and stressful work environment with little or no “down time.”
• Strong background required, due to accessibility to city records and cash and interaction with public.
• Must be able to drive independently and maintain a strong driving record for city insurance purposes and records may be checked periodically by the city.
  
  

Minimal Qualifications

• High School Diploma (or GED) required.
• Minimum five (5) years of clerical or any related experience.
• Data entry experience required.
  
  

Supplemental Information

• Experience receiving, receipting and posting figures and other data.
• Strong computer skills (Word, Excel and Permitting & Business License software).
• Ability to use windows based programs and other similar software to include New World Systems (NWS) effectively.
• Ability to learn quickly and follow city code for issuing and renewing business licenses and collection of proper fees under the license schedules.
• Strong interpersonal skills dealing with the public in a friendly and courteous manner.
• Skill in dealing with people under stressful conditions, especially when working with customers to resolve disputes or complaints.
• Ability to remain calm and organized under stress and in time sensitive situations.
• Skill in typing, filing, photocopying, faxing and other office functions.
• Skill at bookkeeping to account for taxes and licenses, and petty cash.
• Strong writing and verbal communication skills.
• Ability to take and give instruction and direction.
• Strong project management, planning, organization and prioritization skills.
• Ability to multi-task with a high degree of accuracy and interruption.
  
  

Physical Capabilities

• This position’s physical requirements involve sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Ability to communicate well in the written word and verbally and orally with the public.
• Ability to work on a computer for extended periods of time.
• Ability to work long hours when required.
• Must be able to drive an automobile independently.
• Must have a full range of physical motion to utilize copy machine, calculator, fax machine, computer, filing cabinets, etc.
  
  

https://www.madisonal.gov/index.aspx?NID=148

01

Do you have a High School diploma or equivalent?

• Yes
• No
  
  

02

Do you have the minimum requirement of 5 years clerical work experience?

• Yes
• No
  
  

03

Do you have data entry experience?

• Yes
• No
  
  

04

Describe your level of experience/skill with bookkeeping.

• No Experience & No Training
• No Experience - But Some Training
• Little Experience
• Some Experience
• Extensive Experience
  
  

05

This job requires experience receiving, receipting and posting figures and other data. Do you meet this requirement?

• Yes
• No
  
  

06

Are you able to learn quickly and follow city code for issuing and renewing business licenses and collection of proper fees under the license schedules?

• Yes
• No
  
  

07

Are you able to work at fast-paced and stressful work environment with little or no down time?

• Yes
• No
  
  

08

Would you be able to work occasional overtime and work on weekends?

• Yes
• No
  
  

09

Do you have a strong interpersonal skills dealing with the public in a friendly and courteous manner?

• Yes
• No
  
  

10

A Strong Background Record is required due to accessibility to city property, data and interaction with public. Do you have a positive & strong background record?

• Yes
• No
  
  

11

This position must maintain a strong driving record for City-insurance purposes and record may be periodically checked by the City. Do you have a good driving record as required by this position?

• Yes
• No
  
  

12

This position's starting salary is $22.67/hr. Is this acceptable to you?

• Yes
• No
• Required Question