What are the responsibilities and job description for the Public Safety Dispatcher position at City of Madera?
Primary Responsibilities
The Public Safety Dispatcher performs the full range and scope of dis-patching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Receives emergency and non emergency requests for law enforcement services and dispatches via radio, telephone and other communications media; provides telecommunications support and incident coordination for field units. Work shifts will rotate and mandatory overtime may be required.
Qualifications
Experience/Education: One year experience in public contact. This can be paid or volunteer experience. High School Diploma or equivalent.
Licenses: Valid CDL. Possession of or ability to obtain a Dispatch Certificate from POST and completion of DOJ training for full access operator within one year of appointment. If hired, the department will provide all training to obtain the required POST and DOJ certifications.
EXAMINATION PROCESS
Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process. Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the written examination processes. Online Exam: Pass/Fail100% weight value. Candidates must earn a passing score on the exam to be considered for the eligibility list. Passing score for non-data entry portion is 54 or higher; for data entry 3200 or higher. The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment.
Candidates considered for hire must successfully pass an extensive back-ground check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen.
Applicants may be eligible for Veteran’s Preference Points - please submit DD214 with application for consideration.
KEY DATES
Application Deadline: Friday, 9/30/2022
Online Exam: 10/5/22 - 10/19/22
The Public Safety Dispatcher performs the full range and scope of dis-patching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Receives emergency and non emergency requests for law enforcement services and dispatches via radio, telephone and other communications media; provides telecommunications support and incident coordination for field units. Work shifts will rotate and mandatory overtime may be required.
Qualifications
Experience/Education: One year experience in public contact. This can be paid or volunteer experience. High School Diploma or equivalent.
Licenses: Valid CDL. Possession of or ability to obtain a Dispatch Certificate from POST and completion of DOJ training for full access operator within one year of appointment. If hired, the department will provide all training to obtain the required POST and DOJ certifications.
EXAMINATION PROCESS
Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process. Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the written examination processes. Online Exam: Pass/Fail100% weight value. Candidates must earn a passing score on the exam to be considered for the eligibility list. Passing score for non-data entry portion is 54 or higher; for data entry 3200 or higher. The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment.
Candidates considered for hire must successfully pass an extensive back-ground check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen.
Applicants may be eligible for Veteran’s Preference Points - please submit DD214 with application for consideration.
KEY DATES
Application Deadline: Friday, 9/30/2022
Online Exam: 10/5/22 - 10/19/22