IT Server Infrastructure Engineer

• Designs, installs, configures, administers, and maintains enterprise server infrastructure, including Microsoft Windows Server operating systems and associated services such as Active Directory, DNS, DHCP, Group Policy, File Services, and Certificate Services.
• Administers and maintains virtualization platforms, including VMware vSphere, VergeOS, and other applicable technologies, to ensure optimal system performance, availability, and resource utilization.
• Provisions and manages virtual machines, templates, storage resources, and virtual networking configurations; performs system migrations, host upgrades, and infrastructure replacements.
• Administers enterprise storage solutions, including storage area networks (SAN), network-attached storage (NAS), and software-defined storage systems.
• Monitors server and storage performance, system capacity, and infrastructure health; identifies and resolves technical issues to maintain reliable operations.
• Plans, coordinates, and implements system updates, security patches, hardware upgrades, and infrastructure improvements.
• Configures and maintains virtual networking components, including virtual switches, VLANs, and network interfaces; collaborates with network personnel to resolve connectivity and performance issues.
• Implements and maintains infrastructure security controls, including system hardening, vulnerability remediation, access management, endpoint protection, encryption, and audit logging.
• Ensures infrastructure systems are maintained in accordance with established security standards, City policies, and applicable regulatory requirements.
• Administers backup, replication, and recovery solutions to protect City systems and data.
• Assists in the development, documentation, implementation, and testing of disaster recovery and business continuity procedures.
• Develops and maintains scripts and automated processes using PowerShell and other applicable tools to improve operational efficiency and system consistency.
• Investigates and resolves complex technical problems, performs root cause analysis, and recommends corrective actions to prevent recurring issues.
• Maintains accurate technical documentation, including system configurations, infrastructure diagrams, operating procedures, and maintenance records.
• Provides advanced technical support and guidance to Information Technology staff, including assistance with escalated service requests and complex system issues.
• Collaborates with City departments, vendors, and technology partners to evaluate infrastructure needs, implement solutions, and support technology initiatives.
• Participates in technology planning, infrastructure projects, change management activities, and system improvement initiatives.
• Provides after-hours technical support and participates in scheduled maintenance activities and on-call coverage as needed.
• Performs other duties as assigned.

• Other duties to provide direct or indirect service to the citizens may be assigned. 
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery. 

• Thorough knowledge of Microsoft Windows Server operating systems, Active Directory, Group Policy, DNS, DHCP, and related enterprise infrastructure services.
• Considerable knowledge of server virtualization technologies, including VMware, Hyper-V, VergeOS, or comparable platforms.
• Knowledge of enterprise storage systems, including SAN, NAS, and associated storage protocols.
• Knowledge of network infrastructure concepts, including TCP/IP, VLANs, routing, and virtual networking.
• Knowledge of information security principles, system hardening, vulnerability management, and access controls.
• Ability to develop and maintain automation scripts using PowerShell and related technologies.
• Ability to analyze complex technical problems, identify root causes, and implement effective solutions.
• Ability to plan, organize, and manage multiple technical projects and priorities.
• Ability to prepare and maintain accurate technical documentation, procedures, and system records.
• Ability to communicate effectively, both orally and in writing, with technical and nontechnical personnel.
• Ability to establish and maintain effective working relationships with City employees, vendors, and other stakeholders.
• Ability to work independently and collaboratively in a team environment.

• Professional certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware Certified Professional - Data Center Virtualization (VCP-DCV), CompTIA Server , Certified Information Systems Security Professional (CISSP), Microsoft Azure Administrator Associate, or comparable certifications.
• Experience administering hybrid infrastructure environments, including Microsoft Azure and Microsoft Entra ID.
• Experience with infrastructure automation and configuration management tools such as Ansible or Terraform.
• Familiarity with industry security standards and regulatory frameworks, including NIST, CIS Benchmarks, and applicable compliance requirements.
• Experience supporting enterprise backup, disaster recovery, and business continuity solutions.

• Must be available to respond to critical system issues and perform scheduled maintenance outside normal business hours, including evenings and weekends, as needed.
• Must maintain the confidentiality and security of sensitive City information and technology systems.
• Must be able to perform work in office and data center environments, including the installation, maintenance, and troubleshooting of physical technology equipment.
• Ability to lift and move equipment weighing up to 50 pounds, with or without reasonable accommodation.
• Must successfully complete any required background investigation consistent with City policy and applicable law.
• Possession of valid driver's license issued by the Commonwealth of Virginia and acceptable driving record according to the City's Driving Criteria.

Salary : $75,000 - $85,000